5 Sessions You Won't Want to Miss at Connect Conference 2022

Registration for the 2022 Connect Conference is officially open and, we are counting down the days (92, to be exact) until we can get together in Colorado. It’s been four long years. From working in the comfort of our homes to facing completely new supply chain and labor challenges that none of us saw coming, those four years have completely changed how we all do business. But now is the time to share and apply our “lessons learned” so we can future-proof our businesses and stand above the competition.

As you begin planning for your trip to Connect, we wanted to highlight some of the most exciting sessions we have planned for you:

• Bert Jacobs’ Keynote, co-founder of Life is Good® brand | Wednesday, Nov 9 @ 3 pm MT
  
  In today’s world, we could all use a little extra positivity. Bert Jacobs’ entire mission is to spread the power of optimism and he did just that with the help of his brother, turning $78 into $150 million with the Life is Good® brand. Bert will be kicking off our Connect Conference by sharing his inspirational story–mistakes, missteps, and all–and his unlikely and humbling beginning. You won’t want to miss this one!
  
  TIP: Register by Aug. 31, and receive a free Life is Good® t-shirt!

• ECI Executive Keynote and Customer Awards Ceremony | Wednesday, Nov. 9 @ 4 pm MT
  
  Our CEO and COO will take the stage to share the latest developments within the business, our software solutions, and the industries we serve. By hearing directly from our leadership on what the future has in store for ECI, you will be able to confidently move forward with us by your side.
  
  This session will also spotlight some of our incredible customers who won our 2022 ECI awards. Hear from our 2022 Everyday Hero award winner, who is making a significant impact in their local community by giving back. As well, our Customer Excellence award winner will share their story of how they are leveraging technology to thrive in their industry.

• Industry General Sessions | Thursday, Nov. 10 @ 8:30 – 9:45 am MT
  
  Every industry is unique so spend time with ECI experts, leadership, and peers to dive into the current challenges and opportunities for professionals like you. You will also learn how ECI solutions helps you to overcome these challenges and grow your business. We are holding four different General Sessions to focus on some of the markets we serve: Residential Home Construction, Manufacturing, Field Service, and Home and Building Supply (or LBMH) industries.

• Building a Strong Customer Experience Culture | Thursday, Nov. 10 @ 10-11:15 am MT
  
  Positive customer service not only drives immediate customer satisfaction but also plays a significant role in loyalty and referred business. In this session, you will learn how to create a customer-focused culture. Everyone plays a role in the customer experience and this workshop will help you take proven best practices and implement them to build a customer-centric culture.

• Phishing Protection: How to Defend Yourself Against THE Most Prolific Attach for Small Business | Thursday, Nov. 10 @ 2:45 – 4 pm MT
  
  A large percentage of data breaches begin with stolen credentials, and “phishing” is the number one way for bad actors to steal those credentials.  In this session, ECI’s Director of Information Security will walk you through practical steps to make your employees more resilient against phishing attacks.  The talk will cover technical protections, user training, and simulated phishing attacks using real-world examples and lessons learned from ECI’s successful implementation of phishing protection.

Don’t miss your chance to attend these and 200 + other sessions offered during our 2022 Connect Conference at the Gaylord Rockies Resort & Convention Center in Colorado.

Through Sept. 27, you can adjust your session schedule to ensure you are getting the most value out of your Connect Conference experience.