Customer Excellence Awards 2020

ECI is excited to introduce the new Customer Excellence Awards

The ECI Customer Excellence Awards honor businesses that have successfully deployed ECI solutions and are achieving excellence in business efficiency, customer experience, and overall performance. Open to all current ECI customers* around the world, awards will acknowledge innovators, growth drivers, and visionaries in their use of business technology to achieve digital transformation.

Stock Award Category 1 2x

Award Category

Business Transformation

Transforming a business by harnessing ECI Solutions to improve and accelerate business growth.

Stock Award Category 2 2x

Award Category

Cloud/SaaS Deployment

Achieving measurable business benefits by deploying or upgrading to an ECI Software solution in the cloud.

ECI customers, submit your nomination


How do I make a nomination?


Select award category

Select the award category and submit an entry via ECI’s online award entry form.


Fill out nomination form

Entries should include metrics that demonstrate the benefits and impact of ECI’s solutions on their business.


Submit entry

You will receive confirmation of your entry. The finalists from each category will be announced June 26.

How are awards judged?

Award entries will be reviewed by an independent panel of judges consisting of ECI employees and partners, and evaluated based on:

Complexity of the project

Which business areas are impacted by the project?

Clearly stated objectives

Why was this initiative started? What were the deliverables? How was success defined? (e.g., customer service improvements, strategic/competitive advantage, etc.)

Overall business impact of the initiative relative to stated goals

What was achieved? How did this compare to the original KPIs? (e.g., cost savings, revenue/profit gains, higher inventory turns, improved employee productivity, improved sales per employee number, ROI)

Other facts and circumstances that ECI in its sole discretion considers relevant to selecting an appropriate winner.

Nomination Timeline

April 30, 2020

Submission deadline extended

June 26, 2020

Finalists Announced

Three finalists will be chosen in each of the two award categories.

November 16, 2020

Winners Announced

The winners of the ECI Customer Excellence Awards will be announced on Monday, November 16, 2020 at the ECI Connect Conference held at The Cosmopolitan of Las Vegas Hotel & Resort.

November 16-18, 2020

Free Admission to Connect

Each category winner will receive free conference admission, airfare, and 2-night hotel stay at The Cosmopolitan of Las Vegas

There's more!

Winners will receive extensive publicity and visibility within their industry, generated by ECI's public relations team and agency.

Terms & Conditions
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