AvidWarranty leverages advanced algorithms and intelligent automation to deliver real-time warranty triage around the clock. It efficiently analyzes, prioritizes, and de-escalates homeowner warranty requests, instantly directing them to the appropriate destination for swift resolution.
AvidWarranty simplifies the warranty process for homebuilders by intelligently triaging and managing requests. At the same time, it empowers homeowners with the tools they need to address issues independently—ensuring a smoother experience from move-in through long-term homeownership.
By automating issue triage, AvidWarranty reduces unnecessary interactions between homeowners and builders. With 24/7 support for warranty and non-warranty concerns, homeowners receive timely assistance whenever needed. This not only improves customer satisfaction but also helps builders reduce operational costs.