Practical AI
How ECI Is Redefining The Building Supply Industry With Artificial Intelligence
Practical AI that works the way you do
Artificial Intelligence (AI) is changing the building supply business, but our goal stays the same: helping you run and grow your company. That’s why we’re adding AI to the tools you already know and use. You’ll spend less time dealing with technology and more time getting the job done and growing your business.
More than 25,000 businesses around the world trust ECI. We’re here to help companies like yours stay strong, work smarter, and keep up in a changing industry.
Built-in AI for real impact
We’re not here to chase trends. Our goal is to build AI that fits your industry, your daily work, and your goals.
Every feature we create is designed to solve real problems in your business. With the right insights at your fingertips, you can make smart, confident decisions that help you stay ahead.
How Practical AI comes to life
Here are a few examples of what it can do.
Experienced experts
Our team brings together deep building supply know-how and the technical skills to match. We’ll help your team understand how to use AI in the right ways for your business and get real results.
AI-optimized product descriptions
AI helps you create product descriptions that stand out online. It adds the right keywords and details so your listings are easier to find and more appealing to shoppers. Clear, helpful descriptions turn casual browsers into buyers and drive more sales. The result is better search rankings, more traffic, and higher conversion rates.
AI-powered insights
Our AI Agent helps you understand your customers better. It highlights your best buyers, spots who might be slipping away, and shows patterns in what people are buying and how they engage. With these insights, you can market smarter, keep customers longer, and grow sales faster.
“Normally, writing one product description from scratch takes around 20 minutes (and even longer if we’re missing information). With the AI tool, I created 50 descriptions in just half an hour.”
Discover more about ecommerceMeet our AI Foundry: Where innovation takes shape
Our AI Foundry team leads the way in developing new, practical uses for AI across ECI.
This group of engineers, data scientists, and product experts focuses on making AI useful and easy to understand for growing businesses. From how it’s built to how it’s used, the AI Foundry makes sure every innovation works for you.
AI FAQs
How does AI work inside ECI solutions for building suppliers?
Our AI is built right into the tools you already use to run your business. It strengthens your workflows with smart features that help you work faster, make better decisions, and stay ahead of what’s coming next.
Here are a few ways AI helps:
- AI-powered insights analyze your ecommerce data to show how customers shop and what keeps them coming back. You’ll see who your best customers are, who might be slipping away, and what trends are driving sales—all in less time.
- AI-optimized product descriptions automatically fine-tune your listings with the right keywords and details. This makes your products easier to find, grabs shoppers’ attention, and helps turn browsers into buyers.
In short, our AI tools help you make smarter decisions, save time, and grow your business.
Is your AI secure and practical for my business?
Absolutely. Our AI is built to solve real challenges in the building supply industry. Every feature is carefully designed with your operations in mind and backed by years of industry know-how. We don’t chase trends or roll out ideas that aren’t ready—only tools that work and make a difference.
What is the ECI AI Foundry?
The AI Foundry is our team of experts dedicated to building secure, practical AI for your business. Their goal is to create AI tools that fit right into our ERP software, helping you work more efficiently, uncover insights, and stay competitive.
This group of engineers, data scientists, and product specialists designs AI features that simplify operations, deliver useful information, and support faster, smarter decisions. Their work is shaping the next generation of ERP with automation built for the building supply industry.
Does ECI use AI internally too?
Yes. We use AI across nearly every part of our business to work smarter, make better decisions, and save time for what matters most. By using AI in our own daily operations, we’re improving how we serve customers—delivering better products, faster support, and stronger results that help your business grow.
What's next on the AI roadmap?
We’re continuing to build smarter AI tools that make analytics and automation even more useful for your business. Our next focus is helping building supply companies move from reacting to anticipating—so you can make faster, more confident decisions across your operations.
