Failed ERPs And Their Impact On Office Equipment Dealers

Moving to e-automate provides you with:

1. Best-in-class customer support

After acquiring an ERP, customers report that support quality suffers because product and industry experts are no longer available and the new support team lacks specialized expertise.

But with e-automate you get:

• Access to a dedicated, industry-expert support team that understands your business inside and out
• Quickly and efficient issue resolution, with clear explanations and guidance
• Prioritized customer success and long-term partnerships, ensuring you never feel abandoned

2. A clear, reliable product roadmap

Did your ERP provider promise product updates that never materialized, leaving you with an inferior, stagnant product?

With e-automate long-term planning is easier because you receive:

• Communication and product roadmap updates with new features and improvements delivered regularly
• Seamless integrations with industry-leading solutions to ensure your ERP works effortlessly with your existing tech stack
• New and innovative advancements in managed print services and office technology management

3. A smooth, hassle-free transition

Say goodbye to ongoing disruptions that cause operational disruption and hurt productivity and customer satisfaction.

The transition to e-automate includes:

• Seamless data migration process to ensure minimal downtime and a smooth transition
• Team of industry experts working with you to ensure a stress-free onboarding experience
• Stable, reliable ERP solution that is built specifically for office equipment dealers and managed print providers

4. More automation, less manual work

If your ERP lacks automation, forcing you to rely on spreadsheets to track contracts, meter readings, and renewals, switching to e-auomate will replace all those manual tasks with:

• Automated contract management that eliminates the need for manual tracking and spreadsheets
• Streamlined meter tracking and invoicing reduce administrative work and improve accuracy
• Integrated workflow efficiencies help your team manage large, multi-site accounts with ease

5. A modern, cloud-based ERP for today’s office equipment dealer

If your ERP is quickly becoming dated in its lack of flexibility and ability to keep up with your expectations, the switch to e-automate will provide you with:

• Intuitive, cloud-based platform that is accessible anytime, anywhere
• System is designed for lean teams, allowing them to work more efficiently and productively
• Regular updates that ensure your ERP remains cutting-edge and adaptable to future business needs.