5 Key Benefits of MobileTech: Why Office Equipment Dealers Must Upgrade

Managed Print Service providers face a rapidly changing business landscape. Too many office equipment dealers rely on aging technologies, which pose growing challenges that affect employee satisfaction, operational efficiency, and overall company performance.

You may wonder why organizations like Dex Imaging and Pacific Office Automation have standardized on e-automate for service management and transitioned away from legacy applications like RemoteTech. Standardizing on modern technology, like ECI's MobileTech, is not just about using the latest and greatest technology. It can be a strategic choice that allows office equipment dealers to boost competitive differentiation while fostering a thriving workforce.

Your aging business systems may once have been the backbone of business operations, but with every passing day, they can become a growing impediment to the modern work environment. A study highlighted that 36.8% of employees believe their company's technology is outdated, with younger millennials expressing the highest dissatisfaction at 40%. This dissatisfaction translates into very real business challenges:

• Diminished productivity: Employees often spend excessive time navigating outdated systems, leading to inefficiencies. Technology issues are reported to cost employees an average of 10.5 workdays per year, and downtime costs in large organizations exceed $5,000- $9000 per minute.
• Elevated turnover rates: Frustration from obsolete technology contributes to higher employee turnover. A survey found that workers in companies labeled as "technology laggards" were 450% more likely to express a desire to leave than those in "technology leader" organizations.
• Increased operational costs: Maintaining and troubleshooting outdated systems often require more resources in terms of time and money, diverting attention from strategic initiatives.

Embracing modern solutions like MobileTech offers a pathway to avoid the challenges caused by aging technology. MobileTech enhances service operations through real-time connectivity, intuitive interfaces, and robust functionalities that align with the demands of today's workforce.

1. Real-time data access and synchronization: MobileTech provides technicians with instant access to service call information, inventory levels, and customer histories, enabling informed decision-making on the go.
2. Enhanced user experience: MobileTech's user-friendly interface, optimized for mobile devices, reduces the learning curve and minimizes errors, leading to increased productivity.
3. Improved communication: Integrated communication tools within MobileTech facilitate seamless interaction between team members and departments, ensuring that information flows efficiently and tasks are coordinated effectively.
4. Offline functionality: Unlike RemoteTech, MobileTech offers offline capabilities. This allows technicians to continue their work in areas with limited or no internet connectivity, reducing downtime and ensuring service continuity.
5. Scalability and flexibility: MobileTech is built to scale with your business, accommodating growth and adapting to changing operational needs without the constraints of aging tech.

The reliance on outdated technology can lead to decreased productivity, higher employee turnover, and increased operational costs. Transitioning to modern solutions such as MobileTech not only addresses these issues but also positions office equipment dealers for success and growth in a competitive market. By embracing MobileTech, businesses can enhance operational efficiency, boost employee satisfaction, and ultimately achieve greater success.