30-Plus Years Strong: How JobBOSS² Continues To Support Job Shops

For more than 30 years, JobBOSS² has been a trusted partner for job shops, delivering the tools and resources needed to thrive in an ever-changing industry. Purpose-built for job shops, JobBOSS² has evolved alongside the businesses it supports, incorporating new features and innovations to meet the unique demands of small to midsized manufacturers.

Today, we’re excited to highlight the latest updates that reinforce our commitment to helping job shops succeed. These changes are designed to provide you with more expert support, foster collaboration with peers, and offer flexible learning options—all tailored to fit your busy schedule.

Job shops deserve fast, knowledgeable, and relevant support. To achieve this, we’ve restructured our customer support team to focus exclusively on JobBOSS². This product-specific approach ensures you’re connected with team members who understand both the software and job shops' unique challenges. Our team provides precise assistance if you need troubleshooting, feature guidance, or best practice recommendations. By prioritizing expertise, we help you resolve issues efficiently, allowing you to focus on what matters most: running your business.

Whether you need troubleshooting, guidance on features, or recommendations for best practices, you’ll receive more precise assistance. By prioritizing product expertise, we help you resolve issues efficiently, allowing you to focus on what matters most: running your business. 
 

No job shop operates in isolation, and our online customer forum reflects that reality. This interactive platform is designed to bring together JobBOSS² users, fostering a sense of community and collaboration.

Here’s what you’ll find in our forum:

• Answers to your questions: Post your questions and receive expert advice from JobBOSS² fellow users
• Shared best practices: Learn from the experiences of other job shops and discover innovative ways to optimize your workflows
• Industry insights: Stay updated on the latest trends, software updates, and tips to enhance your operations

Accessible right from the support portal, the forum is a place where you’re not just solving problems but also gaining valuable insights and building connections that can benefit your business in the long run.

Job shops run on tight schedules, and we understand the importance of learning resources that are available when you are. That’s why we’ve built a vast library of on-demand training videos that let you explore JobBOSS² features at your own pace.

Whether you’re looking to onboard a new team member, refresh your knowledge on specific functions, or dive into advanced features, these videos are accessible anytime, anywhere. This flexibility empowers you to get the most out of JobBOSS² without interrupting your daily operations.

To make learning even more impactful, we’re offering live instructor-led training classes multiple times per month. These interactive sessions provide a unique opportunity to learn directly from JobBOSS² experts while engaging in hands-on exercises using a provided database. Designed to get you into the product and learning quickly, these courses cover a range of topics from beginner to advanced levels. Whether you’re new to the platform or looking to deepen your expertise, live classes offer an invaluable, immersive experience to master JobBOSS².

If you have any suggestions for product changes, we have the Ideas Portal where you can share your suggestions. Input your ideas and other JobBOSS² customers can 'vote' if they want your idea implemented as well. If this idea is accepted for inclusion into JobBOSS², it will be placed on the roadmap for development. Many of our recent product changes came directly from customer Ideas Portal suggestions.

At JobBOSS², we’re proud of our 30-plus year history of supporting job shops, but we’re even more excited about the future. These recent updates—product-focused support, an interactive customer forum, and flexible training options—are just the beginning.

We’re committed to ensuring that JobBOSS² continues to evolve alongside your business, providing the tools and resources you need to overcome challenges and seize new opportunities.

Explore these new features today and see how JobBOSS² can transform your operations. Whether you’re looking for expert support, community collaboration, or flexible training, we’re here to support your success every step of the way.

Ready to learn more? Contact us and get started.