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Must-Have B2B Ecommerce Features for Electrical, Plumbing, and HVAC Distributors

Thursday, August 15, 2024

A trade professional in a warehouse holding electrical cable with tools at their side, illustrating supply access and logistics for B2B ecommerce.

Understand the B2B ecommerce features you need for your business model.

A deficient ecommerce site can severely impede business growth and profitability. Slow load times, inaccurate product information, and a cumbersome checkout process frustrate customers, leading to abandoned carts and lost sales. As businesses expand, a weak ecommerce platform struggles to manage increased product offerings, sales volume, and complex operations, limiting growth potential. This is why having the right ecommerce features is crucial.

Explore the essential B2B ecommerce features designed to meet the unique needs of your distribution business. Electrical, plumbing, and HVAC distributors have specific business model aspects that require tailored ecommerce features to effectively manage operations, enhance customer satisfaction, and stay competitive in the market.

Broad and diverse product range

Feature need:

Product Data Import

Customizable Catalogs

Advanced Search

^{Electrical, plumbing, and HVAC distributors handle a vast array of products with varying specifications, brands, and uses. Accurate product data import ensures comprehensive and precise product listings. Customizable catalogs allow for tailoring the product selection to different customer segments or projects.

Advanced search capabilities help customers quickly find specific items among a vast inventory. An HVAC distributor could implement a search features that allows customers to filter products by brand, BTU rating, energy efficiency, and compatibility with specific system types, making it easier to find the right components for a particular project. Conversion rates are 2x higher for retailers with advanced search vs. basic search capabilities.}

Complex pricing structures

Feature need:

Contract Pricing

Pricing Calls

Contract Management

Repeat and bulk purchases

Feature need:

Recurring Orders

Order History

Shopping Lists

Integration with back-office systems

Feature need:

ERP Integration

Live Invoice Lookup

Timely delivery and shipping

Feature need:

Order Status Updates

Shipping Integrations

Multiple Ship-To Locations

Regulatory compliance and standards

Feature need:

Product Specifications and Compliance Data

Competitive market landscape

Feature need:

SEO

Marketing & Merchandising Tools

Efficiency and scalability

Feature need:

Workflow Automation

Quote Builder Tool

Analytics

Unlimited SKUs & Transactions

Customization and personalization

Feature need:

Product Configurators

Personalized Recommendations

Ecommerce management

Feature needs:

Drag and drop layouts

EvolutionX: Ecommerce with modern B2B features

Selecting the right ecommerce platform is essential for industrial, safety, and MRO distributors. EvolutionX provides all the necessary features, from seamless ERP integration to advanced search capabilities and workflow automation. With EvolutionX, you can streamline operations, enhance customer service, and maintain a competitive edge in the market.

What distributors are saying:

"Being B2B-focused, we faced a lot of headaches with other platforms, but since switching to EvolutionX, everything runs much smoother. We can quickly customize prices and promotions, upload products and catalogs with just a click, and process orders faster than ever. Our clients love it, and so do we!"

Jelena Žujović Web developer, Jenkinsons

You can rely on EvolutionX for:

Comprehensive Solution: EvolutionX offers a robust suite of features covering essential, nice-to-have, and high-end functionalities in one integrated platform.
Scalability: Designed to grow with your business, providing flexibility and scalability to adapt to future challenges and opportunities.
Innovation: AI-driven insights, advanced customization options, and robust security measures empower distributors to stay ahead in a competitive market.
Support and Integration: Dedicated support team ensures seamless integration with existing systems and ongoing support to maximize platform effectiveness.

Get the ecommerce features you need with EvolutionX

Get a demo!

By Lauren Campion

Product & Industry Marketing Manager

Lauren Campion is an accomplished Global Industry and Product Marketing Manager. With in-depth knowledge of ECI products, customers, markets, and competitors, she crafts compelling content for effective market communication. Her overarching goal is to optimize product adoption and profitability for ECI software solutions. Lauren's dedication to customer-centric strategies ensures ECI's continued success in delivering exceptional solutions to businesses worldwide.