Adopt Ecommerce or Face Extinction: Critical Insights for LBM Dealers

Is your Lumber and Building Materials (LBM) business ready for the digital age? The shift towards ecommerce is undeniable, with over 22% of LBM sales happening online and consumer preferences rapidly evolving. Read on to discover why adapting is crucial for your survival.

The Seismic Shift in LBM Industry

The lumber, home, and building supply (LBM) industry is undergoing a seismic shift. The way customers research, buy, and expect to be served is changing rapidly. And if you're not adapting, you risk falling behind.

Here's the harsh reality:

• 22%+ of current LBM sales are happening online
• 83% of consumers prefer the option of online self-service
• 55% of transactions take place outside of business hours

These statistics paint a clear picture: ecommerce is not the future of the LBM industry; it's the present.

However, many LBM dealers are still stuck in the past. They're relying on outdated business models and ignoring the modern customer's needs. This is a recipe for disaster.

Here are just a few of the risks you face if you don't embrace ecommerce:

• Loss of customers to competitors who do
• Outdated processes that don't meet the expectations of the next generation of buyers
• Year-over-year revenue loss as your traditional customer base retires
• The eventual need to sell your business or get acquired

The good news is that it's not too late to take action. You can do several things to ensure your business thrives in the digital age.

Check out our newest guidebook explaining how to take your business to the next level.

Let's build a future where LBM businesses survive and thrive in the digital age.

In conclusion, the LBM industry must embrace ecommerce to meet modern customer expectations and remain competitive. By adopting digital solutions such as Spruce-eCommerce, your business can thrive in the evolving market landscape. Take the necessary steps today to secure your future in the LBM sector