Explore Ridder iQ: The ERP Built by Manufacturers, for Manufacturers
Welcome to the Ridder iQ Video Resource Hub. Whether you are a precision engineer, a bespoke machinery builder, or a high-volume subcontractor, these demonstrations show you exactly how Ridder iQ solves the unique challenges of UK discrete manufacturing. Join ECI’s UK Sales Manager, Shane Taylor, for a series of deep dives into the modules that drive profitable growth—from multi-level BOM management and real-time shop floor control to integrated project oversight and automated procurement. Discover how a "single source of truth" can eliminate manual handovers, protect your margins, and accelerate your journey from initial quote to final delivery.
Jump to: Home Dashboard | CRM | Bill of Materials | Sales Flow | Project Management | Purchasing & Procurement | Time Registration | Service Objects | 30-minute demo | Personalised Demo
Streamline Your Workflow with Ridder iQ Home & Business Intelligence
How much time does your team lose navigating disconnected systems? Ridder iQ is designed to eliminate friction by providing a central hub for all manufacturing responsibilities.
Key highlights of the Ridder iQ interface:
- Role-Based Dashboards: Custom widgets ensure every user—from finance to the shop floor—sees exactly what they need to perform.
- Integrated BI & Reporting: Move beyond basic tracking with advanced KPIs that provide deep insights into business performance.
- Instant Navigation: Jump straight to critical tasks and live orders without searching through menus.
Unify Your Sales and Production with Integrated Manufacturing CRM
How much time does your sales team lose "data hunting" for order updates across disconnected systems? Ridder iQ’s integrated CRM is designed to eliminate this friction by providing a central hub for the entire customer lifecycle—from initial enquiry to final delivery.
Key highlights of the Ridder iQ CRM module:
- Quote-to-Delivery Oversight: Manage every sales offer, live order, and historic invoice within a single, integrated manufacturing platform.
- 360-Degree Customer Intelligence: Access a complete "Organisation" view that unifies contact data, transactional history, and real-time financial status.
- Advanced Data Visualisation: Use built-in conditional formatting and custom grouping to identify high-priority accounts and sales trends at a glance.
- Faster Response Times: Empower your team to answer customer enquiries instantly with a "single source of truth" for every job and project.
Master Complex Production with Advanced BOM & Batch Management
Are manual Bill of Material (BOM) revisions and disconnected part lists causing bottlenecks in your production? Ridder iQ is designed to eliminate these errors by unifying your Bill of Materials, batch tracking, and inventory into one seamless, integrated workflow.
Key highlights of Ridder iQ Assembly Management:
- Multi-Level BOM Visibility: Use the intuitive "Tree View" to visualise every layer of your assembly, from raw materials to complex work activities.
- Full Document Traceability: Attach CAD drawings, certifications, and technical specs directly to the BOM, ensuring they "follow" the job across every department.
- Integrated Batch Control: Manage part lists and batches in real-time, fully synced with your production and stock levels for total accuracy.
- CAD & PDM Ready: Streamline the transition from design to shop floor by housing all critical product data, drawing numbers, and revisions in one place.
Accelerate Your Quote-to-Cash Workflow with Ridder iQ
How many manual handovers does it take to turn an enquiry into an invoice? Ridder iQ streamlines your entire sales flow, unifying calculations, quoting, and order entry into one connected platform to eliminate bottlenecks and speed up turnaround times.
Key highlights of the Ridder iQ Sales Flow:
- End-to-End Integration: Manage the complete lifecycle from initial RFQ and calculation through to production, delivery, and final invoicing.
- Rapid Quotation Engine: Generate professional quotes for complex parts—like turning and milling components—by pulling directly from your pre-defined assemblies.
- Automated Outlook Integration: Send sales offers instantly with the "Mail Offer" feature, which automatically attaches documents to pre-formatted emails for a faster customer response.
- Total Transactional Visibility: Track every stage of the sales process from a single dashboard, reducing administrative errors and ensuring nothing falls through the cracks.
Master Complex Engineering Projects with Integrated Project Management
Are you struggling to track margins and milestones across long-term manufacturing projects? Ridder iQ provides a unified platform to plan, schedule, and monitor every phase of your project—from initial design and purchasing through to production and final delivery.
Key highlights of Ridder iQ Project Management:
- Automated Project Governance: Instantly generate dedicated project folders (OneDrive, local, or database) to centralise all technical documentation and certifications automatically.
- Milestone & Phase Tracking: Monitor critical path progress with real-time oversight of project milestones and phases to ensure every job stays on target.
- Live Financial Health & KPIs: Track project value, invoiced amounts, and actual costs against your target margins to spot potential overruns before they impact your bottom line.
- Visual Gantt Chart Planning: Use the integrated Project Planning Chart to manage multiple concurrent projects, optimise resource allocation, and maintain total control over delivery timelines.
Optimise Your Supply Chain with Smarter Purchasing & Procurement
Are manual purchase orders and unexpected stock-outs slowing down your production? Ridder iQ unifies your supplier relationships, inventory, and project needs into one automated system, ensuring you have the right materials at the right time without tying up excess capital.
Key highlights of Ridder iQ Purchasing:
- Automated "Needs to Purchase" Alerts: Eliminate guesswork with a dedicated dashboard that automatically triggers purchase requirements based on live sales orders or minimum stock levels.
- Smart Order Consolidation: Combine multiple material requirements into a single purchase order to leverage supplier discounts and significantly reduce transportation costs.
- Seamless Supplier Communication: Generate and dispatch professional purchase orders directly via integrated email tools, ensuring a faster, paperless procurement cycle.
- Fully Integrated Inventory: Link every purchase directly to production and project needs for total traceability and improved cost control across your entire supply chain.
Real-Time Shop Floor Control & Precision Time Registration
Are manual timesheets and "estimated" labour costs undermining your profitability? Ridder iQ brings digital precision to your workshop, allowing you to capture live labour hours directly from the shop floor and link them instantly to specific jobs, operations, and employees.
Key highlights of Ridder iQ Shop Floor Control:
- Visual "Drag-and-Drop" Workflow: Simplify the shop floor experience with an intuitive tile-based system. Workers simply drag jobs to "In Progress" to start the clock and "Done" to stop it.
- Live Production Status: Instantly see which jobs are ready for work with "Traffic Light" indicators that signal when previous operations are complete.
- Instant Access to Digital Drawings: Eliminate paper waste and errors by giving workers direct access to CAD drawings, assembly instructions, and routing info within the module.
- Accurate Job Costing & Payroll: Automatically feed real-time labour data back into your main ERP for precise post-calculation, productivity tracking, and simplified payroll processing.
Curious about the cost?
Get a tailored price estimate based on your business needs.
Maximise Customer Uptime with Integrated Service & Asset Management
Are you struggling to track warranty dates, service histories, and maintenance schedules for the equipment you’ve supplied? Ridder iQ allows you to manage the entire lifecycle of your products—from initial installation to long-term maintenance—within a single, unified platform.
Key highlights of Ridder iQ Service Management:
- 360-Degree Asset Tracking: Maintain a complete digital record of every "Service Object," including its precise geographic location, ownership history, and technical specifications.
- Service-Specific BOMs: Access a dedicated "Service Tree" that highlights only the maintainable components of an assembly, ensuring your engineers have the right parts for every intervention.
- Comprehensive Service History: Instantly review every past repair, warranty claim, and maintenance visit to provide proactive support and informed technical advice.
- Visual Service Scheduling: Use intuitive drag-and-drop tools to plan maintenance orders and assign the right engineers to the right jobs based on real-time availability.
The Future of UK Manufacturing: A Deep Dive into Ridder iQ ERP
Are you ready to move beyond basic administration and drive profitable growth? Watch our full on-demand webinar to discover how Ridder iQ can unify your entire operation, from the shop floor to the boardroom.
Key highlights of this comprehensive session:
- The Ridder iQ Story: Learn how a team of machine builders created the solution they couldn't find on the market, now trusted by over 1,300 manufacturers globally.
- Scalable Solutions for Every Stage: Explore the differences between Ridder iQ Essentials (for rapid, 5-day implementation) and the full Ridder iQ suite for complex, multi-site operations.
- Open ERP Ecosystem: Discover how our powerful API engine seamlessly integrates with CAD, PDM, and UK accounting software to create a fully connected business.
- Expert Q&A: Hear our specialists answer real-world questions on implementation timelines, system customisation, and de-risking your digital transformation.
Book Your Personalised Ridder iQ Manufacturing Demo
See how the ERP built by manufacturers, for manufacturers, can unify your shop floor, sales, and finance into a single source of truth.