Distribution Industries
Helping distributors compete with industry-specific software solutions
As a dealer or distributor, you face intense competition. Competing on price, service, and product offerings can lead to tight margins, especially when faced with larger competitors or online platforms. Let us help you optimise your buy side and sell side.
Trusted by distributors around the world
See why Heatons chooses ECI
Distribution features to enhance the customer experience, improve operational efficiency, and drive growth.
Online Sales
Create a new revenue channel through your website. Give your customers the ability to research, browse, and purchase 24/7.
Customised Website
Our in-house design team can build you a custom website that promotes your brand and helps you sell more products.
Product Content
Expand into new markets by broadening your product mix. Turn on wholesaler content and build products without breaking a sweat.
Integrations
Seamlessly connect to your ERP, popular wholesaler content, and industry-leading apps. If you need it chances are we can integrate.
Scalability
Our ecommerce software grows with your business. Forget limitations - we’re built to thrive alongside you.
Built for B2B
Your business deserves software tailored to your needs. Our ecommerce platforms were built with full B2B capability.
Unlock a new sales channel with ecommerce
- Stop fumbling with an outdated, clunky ecommerce platform
- Beat the competition with a revenue-generating website that has a modern user interface
- Drive loyalty by leveraging B2B personalisation
- Create informed, confident buyers with access to catalogs of rich product content
Meet customer demands
Customers have increasingly high expectations when it comes to service levels, product availability, and order fulfillment. We can help you meet those needs with solutions that drive:
- Strong customer service
- Efficient order processing
- Proactive communication
Solutions built for distributors
Integrating and managing data from multiple sources can be a pain, leading to inconsistencies, data silos, and inefficient workflows. We offer a wide set of integrated solutions to support ecommerce, pricing, order processing, delivery, and more.
Leading your digital transformation
We have invested heavily in new technologies and created an implementation process that is developed specifically around your needs so you don’t need to worry about
- Technology maintenance
- Implementation complexities
- Employee training requirements
Supporting distributors across various verticals
Supported by experts
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Software Solutions for Distributors
ECI offers a suite of industry-specific software that can help distributors improve their efficiency, productivity, and sales. We can supercharge just ecommerce or all critical functions of your dealership.
Horizon ERP and Ecommerce
Our comprehensive ERP solution, Horizon, integrates the crucial functions of your business into one solution, from operations to ecommerce. Get real-time visibility into key processes, streamline operations, enhance decision-making and integrate with ecommerce solutions.
EvolutionX Ecommerce
Provide your customers with the world-class shopping experience they expect. Best-in-class ecommerce solution that helps distributors, manufacturers, and wholesalers sell more online. Connects with ECI ERPs and other popular ERP software.
FusionPlus
FusionPlus helps suppliers empower dealers to sell more of their products. We turn your raw product data into enriched, fully attributed, ecommerce ready content that works within software platforms used by 95% of dealers.
Learn More About the Future of Ecommerce with EvolutionX
Why is ecommerce critical to distributors?
Ecommerce is crucial for B2B distributors to invest in as it enables them to adapt to changing buyer preferences, expand their reach, streamline operations, offer self-service options, enhance customer experience, increase sales opportunities, and capitalise on the growing online market.
What industries does your ecommerce solution serve?
Our ecommerce solutions serve the following distribution markets
- Business supplies
- Gas & welding
- HVAC & Electrical
- MRO & safety
- Medical supplies
- Franchises and buying groups
- As well as many others!
Do I need an ECI ERP to leverage ECI ecommerce capabilities?
No. EvolutionX will integrate with the ERP used by your business. Our open API and thorough developer documentation helps us integrate with a wide variety of enterprise resource planning software solutions. We have proven integrations with:
- Computers Unlimited TIMS
- NetSuite
- Epicor
- QuickBooks
- Microsoft Dynamics 365
- Microsoft Business Central
Does EvolutionX integrate with ECI ERPs?
Yes, EvolutionX has deep integrations with DDMSPLUS, Red Falcon, and Horizon. Common endpoints that sync data between systems include:
- Accounts
- Users
- Order history
- Order status
- Invoice history
- Live pricing
- Contract items
Can I display wholesaler content on an EvolutionX website?
EvolutionX was built for B2B ecommerce. Below are just a few B2B features included within the EvolutionX platform:
- Contract pricing
- Multi-tiered pricing
- Procurement controls
- Quoting
- Customer segmentation
- Search & merchandising controls
- Product & brand restrictions
- Product & brand prioritisation
- Stock levels & inventory availability
- Quick lists
- Punchout
- Cart creation and saved carts
To view all available B2B feature, download our features guide here.
What kind of procurement controls does EvolutionX offer?
EvolutionX offers procurement controls that include:
- Quote management
- Multi-tier approval
- Budgets
- PO enforcement
- Cost centers
- Department dimensions
To view all available procurement controls, download our features guide here.
What marketing features does EvolutionX have?
EvolutionX has several built-in marketing tools including:
- Abandoned carts
- Content pages
- Blog tool
- Drag and drop layouts
- Rewards & loyalty programs
- Badges
- Banners
- Customer segmentation
- Reports
- HubSpot & other marketing app integrations
EvolutionX also has an in-house B2B website design and digital marketing team. To view all available marketing features, download our features guide here.
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Schedule a demo today
Ensure your organisation's continuity and growth in the digital era. Stay flexible and responsive to changing market demands.
Schedule a demo today and discover how ECI can revolutionise the way you do business.