How Santa uses ERP software to deliver Christmas on time in 2025

In the weeks beforehand, Santa’s grotto had grown to become the world’s biggest yet most ‘discrete’ manufacturing hub. The orders were in and production ramped up, while Rudolph and his logistics team prepared for the big delivery on Christmas Eve.

But something feels different this year. The supply chain is running smoothly and the crew are hitting their targets again and again. Mrs. Claus says Santa has never been so relaxed.

Here’s how Santa is using his ERP to streamline operations and make 2025 the best Christmas ever.

Santa’s ERP allows him to plan and manage all the grotto’s production projects from the comfort of his office. He can track inventory, orders, and capacity, so if the elves are behind schedule or running low on materials, the boss knows straight away. 

With Ridder IQ’s streamlined platform and Project Assistant tool, he no longer has to check different spreadsheets to manage his operations – which, for a man who reads 1.2 billion lists every year, is a Christmas miracle.

Even with a belly full of mince pies, Santa knows when it’s time to tighten his belt. Ridder IQ allows him to gain detailed insight into all his costs and margins, whether that’s wages for his elves, food for his reindeer, or materials for every toy on the sleigh.

With accurate costing forecasts, he can make sure everyone gets what they want this Christmas. Jellycat plushies are on Christmas lists this year, and by using real-time data to forecast demand, Santa and his team can make sure they don’t over- or under-order materials. 

Santa has billions of discerning young customers all over the world, and their Christmas lists change every year. In 2025 he’s making lots of Marvel action figures and flashy lego sets, but who knows what other orders will come in? That’s why he needs a flexible supply chain. 

With Ridder IQ’s integrated bill of materials (BOM) management, Santa can be sure every toy is built exactly right. His ERP lets him adjust orders, manage stock, and reallocate resources quickly to reduce lead times – so if a new gift goes viral on TikTok, he’s always one step ahead. And because he’s in constant contact with his suppliers via his ERP, there’s no risk of anyone missing out. 

Santa has a lot of festive projects to manage. If his elves take too long making toys for the children, they won’t have time to build air fryers and lawnmowers for the adults. Luckily, Ridder IQ allows him to track hours worked and monitor the progress of all his projects, while avoiding seasonal burnout in the team.

With graphical planning boards and project monitoring, Santa avoids information silos and keeps his operations running smoothly. He can also finally check the names of all his reindeer, which is great for staff morale.