Embracing Change: The Evolution Of Heatons Group

Heatons Group, a company with humble beginnings as a stationery supplier, has embraced change and thrived on it. Through strategic evolution and the adoption of cutting-edge technology, Heatons Group has become a leading provider of a diverse range of products and services.

Danny Young, the Commercial Director at Heatons Group, sheds light on the company's journey. Founded in 1986 by David Fielding, Heatons Group has expanded its offerings, ranging from office furniture to promotional gifts and everything in between. What sets Heatons apart is their commitment to expertise in every field they serve. With specialised onsite teams for each division, Heatons ensures personalised service and attention to detail for every customer.

Seamless integration: Heatons Group and Horizon

One of the key components of Heatons' success story is their longstanding partnership with Horizon. Having used Horizon ERP for 17 years, Heatons was an early adopter of the software. As their business diversified, so did their usage of Horizon, which seamlessly grew alongside them. From office supplies to facility management, Horizon has provided Heatons with complete visibility of their business operations, detailed reports, and, most importantly, enhanced customer visibility.

Here are some of the benefits Heatons Group gets from using Horizon:

• See everything in one place: No need to deal with multiple software programs, making things easier and faster.
• Better customer service: Respond to customer inquiries quickly and provide accurate information.
• Empowered staff: Everyone has access to up-to-date information, allowing them to make better decisions.

Setting the bar: Heatons' commitment to expertise

In a world where online presence is paramount, Heatons understands the importance of staying ahead of the curve. With competitors setting high standards for quality websites, Heatons has risen to the challenge with EvolutionX B2B ecommerce. Their recent website launch, boasting close to a quarter of a million products, is a testament to their commitment to excellence.

Looking ahead: Heatons' vision for the future

With the support of EvolutionX, Heatons is poised to achieve its ambitious goal of £25 million in revenue, breaking traditional sales moulds and setting new standards for efficiency. Heatons Group exemplifies how businesses can thrive in an ever-changing landscape through strategic partnerships and a forward-thinking approach to technology.