Web Order Management
At ECi, we understand that not all businesses operate in the same way. EasyOrder supports the processing of orders from various sources and gives you the tools to control the process flow of each order from beginning to end.
A Feature-rich Experience for All Users
Helps cut costs, improve efficiencies and enhance customer service
Storefront Design
The options for your webshop's appearance are endless. Whether you want to match the look and feel of your corporate website, build a brand-specific storefront or pick from one of our templates, we can give you a fully customisable solution to meet your exact needs.
Mobile
At ECi we understand that good connectivity and a great browsing experience is paramount to your customers' online experience. EasyOrder’s web interface intelligently responds to different screen sizes to provide a perfect interactive experience.
Merchandising Management
Powerful merchandising and promotional features support automatic up-sell and cross-sell opportunities. Alternatives may be offered for out-of-stock products, and any related items are also listed.
Reporting and Analytics
An account dashboard offers an instant insight into daily order activities. View orders in progress, make requests for orders subject to cut-offs and see an order summary broken down by pending, waiting approval or on hold.
Self Service Portal
EasyOrder is more than a webshop for placing orders. As a 24/7 self-service portal, EasyOrder also gives your customers the information they need quickly and securely.
Site Administration
EasyOrder’s easy-to-use Application Manager helps manage custom catalogues, quick order pads, order templates and quoting. Once configured, your customers can view unique stock items, availability, and up-to-date pricing.