Benefits of Cloud ERP
Whatever the size of your customer base, keeping track of inventory is an ongoing challenge when you’re busy, especially if the systems you use don’t talk to each other. When your goal is to grow the business and deliver the highest standard of service to customers, time spent needlessly logging into different applications and spreadsheets is time wasted.
Customers demand a great web browsing experience as well as accurate and up to date information. Having a regularly updated web presence with fresh content and a modern design will keep your customers engaged and ensure your business stays competitive.
HorizonWeb Plus is a fully customisable software solution giving you a competitive advantage with modern, responsive site design, personalisation and endless opportunities to change your content, transforming your e-commerce site into a super salesperson, while staying fresh and appealing to your customers.
Rich product data is also part of your customer’s e-commerce experience with HorizonWeb Plus. Multiple images and video, features lists, extended description, searchable and filterable product attributes all help your customer find what they’re looking for quicker. Increase average order values with up-sell and cross-sell tools. Improve customer-loyalty with self-service portals.
HorizonWeb Plus is also ready for you to move beyond traditional office products, with support for product shelf life, order cut-off times, product variations, forward-order capabilities, flexible industry standard punch outs and so much more.
HorizonWeb Plus provides seamless integration with Horizon systems, this means that a lot of web setup is presented simply in the Horizon ERP and your customers get a great choice of self service options, such as:
The power of design:
An effective customer relationship management (CRM) tool helps the entire organisation consistently anticipate and respond to customer needs, creating increased satisfaction and loyalty.
This powerful combination provides your organisation with all the information and tools necessary to understand customer purchasing trends, manage leads in your sales pipeline, and effectively monitor sales and margin opportunities.
Powered by Cognytics, MyDay dashboards enable busy sales professionals to quickly manage their schedule allowing them to spend more time with customer’s and achieving their targets. Sales professionals and executives can quickly see their appointments, tasks, activities, leads, and opportunities in a single dashboard including:
By linking your sales data to your sales activities, management and sales teams can efficiently prioritise initiatives and create meaningful plans to reach their goals. Acsellerate CRM helps you improve profitability by driving new prospects to a sale and increasing their repeat purchases and loyalty.
For over 20 years ECI has been a critical partner for both suppliers and office product providers, across the UK and Europe. Horizon integrates with all office product wholesalers to help you be more competitive, improve workflow, and increase your overall business performance.
Are you ready to streamline your supply chain and speed up your customer's lead times?
Horizon gives you the accounting tools you need to manage the accounting process throughout your entire business including the ability to:
With real-time inventory control, you can manage multiple locations, support multiple vendors, prices, purchasing units of measure and item numbers for each product. Easily manage variable margin pricing, unlimited item bins, cycle count module and more.
With Horizon, you can keep track of every aspect of your business by providing:
With robust sales management features, you have all the information you need to provide excellent customer service and increase sales revenues.
Manage all your business processes
Horizon® office products software has helped hundreds of office equipment suppliers who are anxious about the costs associated with using multiple platforms that are not integrated, wasting time and, potentially, losing profits.
It might be time for a change if you are
If so, then Horizon ERP software is your one-stop office supplies software solution.
With Horizon office supplies software, you can manage and track all your business processes from one easy-to-use platform. This will give you more time to grow your business.
Many of the leading office stationary and furniture suppliers in the UK and Ireland rely on ECI and Horizon to help them to manage their daily processes like sales, contracts, stock, purchasing, accounting and more. Using this complete end-to-end business management software solution saves them time, money and manpower.
Cut costs while increasing sales
Keeping costs under control and automating as much as possible are important steps to success. Horizon helps you stay on track by providing access to integrations with major office equipment suppliers, wholesalers and manufacturers as well as automating the upload and keeping cost/price plans up to date.
Increase sales with built-in CRM
Acsellerate CRM with advanced reporting provides your organisation with all the information and tools necessary to understand customer purchasing trends, manage leads in your sales pipeline, and effectively monitor sales and margin opportunities.
By bringing business functions together on a central platform, you no longer need separate products. Cloud-based and secure, Horizon® is designed to drive sales, manage contracts and track inventory. Other features include accounting, purchasing and equipment history tracking.
Since the core solution works seamlessly with both out our add-on products and supplier integrations, this all-in-one platform provides real-time visibility across the business, helping you respond quickly to change and opportunities.
Find out more about our office supplies eCommerce software features below.
Keep your customers coming back to you to supply their office stationery or office furniture needs by using these fully integrated add-solutions.
Ecommerce Website Design
It's like having a second webmaster
Ecommerce Website Design service is a personalised subscription-based program that will turn your ecommerce site into a super salesperson and generate incremental revenue for your company. We work with you on an ongoing basis to develop and maintain your site, and ensure it remains up-to-date so you are always one step ahead of the competition. With this service you get:
Branded Website Design
Showcase your business to drive more leads
Improve your local search engine optimisation (SEO), generate new
leads, drive sales and increase your brand awareness through a branded
Branded Website Design matches your existing Horizon ecommerce site with your corporate site and ties them together as one.
With no upfront investment needed, Branded Website Design will design and host your company website’s homepage and up to 10 additional pages (15 total with subpages) to develop and drive your brand throughout the online experience. Each website package offers:
Expert white glove services
Horizon's experts can help you reach peak performance levels to help you streamline operations and increase daily efficiency.
Expert On-Site Total Business Review provides your dealership with a comprehensive business review complete with best-practice recommendations and modifications specifically tailored to your unique needs. And, we are so sure that you’ll see an improvement to your bottom line using our Expert On-Site Total Business Review that we offer a money-back guarantee on our consultation services fee!
During your review, ECi's experts will examine the following in detail:
For the owner or manager who wants to make the most of their Horizon program and really streamline efficiencies, we offer our Premier Account Management. The highest level of service and support that Horizon offers, Premier Account Management keeps your business running smoothly with dedicated one-on-one consultants when and where you need it most. Your senior level Account Manager provides you with:
Plan, capture and track deliveries
Want to reduce errors and the costs associated with delivering your products? JumpTrack proof-of-delivery (POD) software replaces costly paper-based systems with electronic manifest lists and signature capture. Electronic proof-of-delivery improves fleet efficiency by monitoring your driver’s day, all while helping you improve customer service by using real-time information accessible from any mobile device or computer.
"We’ve reduced a 15-minute process to less than 5 minutes. That small difference is critical when we’re talking about same-day delivery." Lee Mercer, Manager at Granite Office
A cloud-based program for mobile devices, the initial investment is low with no special equipment is required, so even the smallest of operations can use it. Proof-of-delivery software:
Take POD to the next level with optional delivery route and fleet optimisation capabilities that keeps drivers on the fastest, most efficient route and reduce the number of trucks on the road for fuel and time savings.
Reduce transaction costs
Many businesses have invested in technology to combat some of the day-to-day challenges, but many have not yet discovered the full value of having a web presence or use it in a very limited way with their B2B clients.
EasyOrder offers a complete e-commerce and order management solution which includes a customer self-service portal. This SaaS model already serves hundreds of organisations across the entire globe.
At ECi, we have a team of EasyOrder Professional Services Consultants who work with you to ensure that EasyOrder continues to give your business maximum benefits. EasyOrder is a SaaS model, which means that you can focus on managing your core activities, whilst leaving us to worry about the maintenance.
Our hosting platform is subject to constant review. We can offer performance far superior to anything you could provide yourself within an acceptable budget. Benefits of choosing a SaaS model include:
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Horizon gives you the tools to successfully compete!
As soon as we went live on Horizon, we immediately regained control of our costs and order processing.
I'm ready. Let's talk.