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ERP software for Office Equipment Suppliers

Simplify your business processes, reduce operational costs, and improve productivity and profitability.

Office Products Software

Horizon provides all the tools needed to meet your unique business requirements

Horizon® ERP software for office stationery suppliers will help you reduce operational costs, improve productivity and increase profitability by simplifying business processes. Written specifically for the office supplies business, Horizon includes functionality to address the issues that affect you most. This proven solution will automate and benefit every department within your office equipment business.

Horizon Features

HorizonWeb Plus brings an end to the standardisation of ecommerce templates.

Customers demand a great web browsing experience as well as accurate and up to date information. Having a regularly updated web presence with fresh content and a modern design will keep your customers engaged and ensure your business stays competitive.

HorizonWeb Plus is a fully customisable software solution giving you a competitive advantage with modern, responsive site design, personalisation and endless opportunities to change your content, transforming your e-commerce site into a super salesperson, while staying fresh and appealing to your customers.

Rich product data is also part of your customer’s e-commerce experience with HorizonWeb Plus. Multiple images and video, features lists, extended description, searchable and filterable product attributes all help your customer find what they’re looking for quicker. Increase average order values with up-sell and cross-sell tools. Improve customer-loyalty with self-service portals.

HorizonWeb Plus is also ready for you to move beyond traditional office products, with support for product shelf life, order cut-off times, product variations, forward-order capabilities, flexible industry standard punch outs and so much more.

HorizonWeb Plus provides seamless integration with Horizon systems, this means that a lot of web setup is presented simply in the Horizon ERP and your customers get a great choice of self service options, such as:

Essential functions for home working:

  • Customise the webshop to meet your client’s specific needs, turn features on and off for specific companies so they can navigate your website more easily
  • Allow clients to manage their own staffs purchasing. Website orders can be set so they can only be processed with the authorisation from a buyer contact at the company
  • Let your clients manage their own account maintenance; adding users, cost centres and order pads is something you can allow a key contact to do
  • Give customers access to business information when they need it e.g. statements, backorders, invoices and reports
  • All of these features reduce the number of calls to your sales and accounts departments
  • Maximise your cross-selling and upselling opportunities

The power of design:

  • Create a relevant web presence with a modern and up to date storefront design
  • Give customers a great browsing experience on mobile, with a mobile optimised responsive design
  • Drive traffic to your current offers with compelling banner ads
  • Keep your campaign look and feel cohesive with email templates that are consistent with your web promotions
  • Make it easy for your customers to find and order from you with custom landing pages
CRM & Analytics

Combining CRM and advanced business analytics.

An effective customer relationship management (CRM) tool helps the entire organisation consistently anticipate and respond to customer needs, creating increased satisfaction and loyalty.

Combining a CRM, business analytics, and advanced reporting into one application.

This powerful combination provides your organisation with all the information and tools necessary to understand customer purchasing trends, manage leads in your sales pipeline, and effectively monitor sales and margin opportunities.

Powered by Cognytics, MyDay dashboards enable busy sales professionals to quickly manage their schedule allowing them to spend more time with customer’s and achieving their targets. Sales professionals and executives can quickly see their appointments, tasks, activities, leads, and opportunities in a single dashboard including:

  • Mission critical KPIs and performance metrics
  • Today’s Events
  • Up Next Appointments
  • And more!

By linking your sales data to your sales activities, management and sales teams can efficiently prioritise initiatives and create meaningful plans to reach their goals. Acsellerate CRM helps you improve profitability by driving new prospects to a sale and increasing their repeat purchases and loyalty.

Learn more about how Acsellerate can help you improve profitability through increased customer loyalty and drive new prospects to a sale.


Integrations make ordering easy.

For over 20 years ECI has been a critical partner for both suppliers and office product providers, across the UK and Europe. Horizon integrates with all office product wholesalers to help you be more competitive, improve workflow, and increase your overall business performance.

Are you ready to streamline your supply chain and speed up your customer's lead times?

Explore ECI's partnered suppliers


Integrate your finances to improve cash flow.

Horizon gives you the accounting tools you need to manage the accounting process throughout your entire business including the ability to:

  • Automatically post A/R invoices and credit notes
  • Process customer deposits and credits
  • Accept credit card payments for outstanding A/R Fax or e-mail statements directly from A/R
  • Post to multiple customer accounts from one cheque
  • Receive and process electronic A/P invoices from supporting vendors
  • Automatically match A/P invoices to received P/Os
  • Utilise a multi-location G/L module
  • Customise financial tables
  • Export financial data in one step
  • Review with unlimited G/L history
Warehouse and Inventory Management

Always have the right products, at the right prices, in the right places at the right time.

With real-time inventory control, you can manage multiple locations, support multiple vendors, prices, purchasing units of measure and item numbers for each product. Easily manage variable margin pricing, unlimited item bins, cycle count module and more.

Management & Reporting

Generate all reports from within the system, no specialised software or training required.

With Horizon, you can keep track of every aspect of your business by providing:

  • 360° view of company operations
  • Real-time business metrics
  • Profitability tracking of customers, products, contracts, groups and employees
  • Contract management and analysis
  • Pricing analysis for customer, vendor and employee records
  • Insight into financial performance against budget
  • Comprehensive management and financial reporting
  • SQL databases for easy data export and analysis

Simplify and streamline your sales process.

With robust sales management features, you have all the information you need to provide excellent customer service and increase sales revenues.

  • Empower your staff by giving them access to important data to help serve your customers more effectively
  • Easily create quotes, convert quotes to orders, or copy from an existing quote
  • Proactively follow up quotes by setting call back tasks
  • Save time when you build a new order by selecting items from previous orders
  • Protect your margins by automatically upselling and cross-selling items that yield the highest margins
  • Ensure optimal order fulfilment by utilising a real-time check on stock
  • Reduce delivery charges for you and your customers by merging orders
BI Dashboards

Gain powerful insights. Make better business decisions

For busy owners and sales leaders of who need to easily compile, navigate, and understand their ever-expanding business data, the Horizon Business Intelligence (BI) dashboards, Powered by Cognytics, deliver sales and business analytics and insights right within their ERP software. The integrated dashboards eliminate the tedious work of combining business reports from multiple sources and turning it into useful information that informs business decisions.

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  • Compelling Data Visualizations simplify complex data sets and help you quickly see the story in your business data.
  • Easy Workflow with instant-access dashboards; workflows are uninterrupted and smoother, increasing understanding and productivity.
  • Embedded BI. Dashboards embedded right within Horizon provide business intelligence that supports decision-making in a context where actions take place.
  • Technology Leadership. Industry-leading business dashboards level the playing field for small businesses.
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Anxious over inefficiencies?

Manage all your business processes

Horizon® office products software has helped hundreds of office equipment suppliers who are anxious about the costs associated with using multiple platforms that are not integrated, wasting time and, potentially, losing profits.

It might be time for a change if you are

  • Worried that your current processes are not as efficient as they should be;
  • Using several systems that don’t communicate with each other and take up too much of your time;
  • Increasingly reliant upon spreadsheets that may be filled with errors; or,
  • Not confident that the data you are using to make business decisions is highly accurate.

If so, then Horizon ERP software is your one-stop office supplies software solution.

With Horizon office supplies software, you can manage and track all your business processes from one easy-to-use platform. This will give you more time to grow your business.

Many of the leading office stationary and furniture suppliers in the UK and Ireland rely on ECI and Horizon to help them to manage their daily processes like sales, contracts, stock, purchasing, accounting and more. Using this complete end-to-end business management software solution saves them time, money and manpower.

RF Persona Cognytics
Struggling to keep costs down?

Cut costs while increasing sales

Keeping costs under control and automating as much as possible are important steps to success. Horizon helps you stay on track by providing access to integrations with major office equipment suppliers, wholesalers and manufacturers as well as automating the upload and keeping cost/price plans up to date.

TD Persona Acsellerate
Agonising about the sales cycle?

Increase sales with built-in CRM

Acsellerate CRM with advanced reporting provides your organisation with all the information and tools necessary to understand customer purchasing trends, manage leads in your sales pipeline, and effectively monitor sales and margin opportunities.

RF Persona Jump Track
Need to improve delivery service?

Increase customer satisfaction

The Horizon order management solution helps to automate inventory control and purchasing, get better control of the warehouse, and ensure that information is properly shared across the business—without error.

In addition, JumpTrack® proof-of-delivery software replaces costly paper-based systems with electronic manifest lists and signature capture. Electronic proof of delivery improves fleet efficiency by monitoring your driver’s day, all while helping you improve customer service by using real-time information accessible from any mobile device or computer.

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Horizon Webinar Series

We've put together User Training Sessions via Webinars, in order to support your entire business in using Horizon® ERP software to help reduce costs, improve productivity and increase profitability. Our sessions provides users with an overview of Horizon and will cover any new and existing features, to help you to start using your business system like a pro.

Watch Now

Expand the services you offer customers.

Keep your customers coming back to you to supply their office stationery or office furniture needs by using these fully integrated add-solutions.

RF Persona Ecommerce Web Design

HorizonWeb Plus

Keep content fresh and up-to-date.

It's like having a second webmaster

HorizonWeb Plus Ecommerce will turn your ecommerce site into a super salesperson and generate incremental revenue for your company. We work with you on an ongoing basis to develop and maintain your site, and ensure it remains up-to-date so you are always one step ahead of the competition. With this service you get:

  • Modern storefront design: An appealing web presence will give your customers/prospects the confidence to engage with you! We consult with you, then design and develop the best office products ecommerce web design for your needs. Ongoing updates are provided at your request.
  • Web banner design: Drive traffic to your current offers! Each month, you will provide us with details of your web specials/promotions, and we'll create compelling banner ads to drive shoppers to those offers.
  • Site news: Effectively communicate the latest news to your customers and prospects! Provide us with the content you want uploaded and we'll take care of the rest.
  • Email marketing templates: Keep in touch with your customer base with emails that promote your brand. We will build email templates for your business that are consistent with the look and feel of your website.
RF Add On Branded Website Design

Branded Website Design

Improve local SEO ranking.

Showcase your business to drive more leads

Improve your local search engine optimisation (SEO), generate new leads, drive sales and increase your brand awareness through a branded website.

Branded Website Design matches your existing Horizon ecommerce site with your corporate site and ties them together as one.

With no upfront investment needed, Branded Website Design will design and host your company website’s homepage and up to 10 additional pages (15 total with subpages) to develop and drive your brand throughout the online experience. Each website package offers:

  • Personalised design using your company's content
  • Guidance from experienced professionals to maximise your site for lead generation
  • Links to the login and search on your ecommerce site
  • Continuity from your corporate site to your ecommerce site for a seamless experience!
  • Periodic updates to keep content fresh and relevant
  • Initial local SEO setup

Learn more about how to showcase your business, company culture, and community service using Branded Website Design services.

Be Your Own Brand Ambassador with Digital Services
RF Add On Professional Services

Professional Services

Streamline operations, increase efficiency.

Expert white glove services

Horizon's experts can help you reach peak performance levels to help you streamline operations and increase daily efficiency.

Expert On-Site Total Business Review provides your dealership with a comprehensive business review complete with best-practice recommendations and modifications specifically tailored to your unique needs. And, we are so sure that you’ll see an improvement to your bottom line using our Expert On-Site Total Business Review that we offer a money-back guarantee on our consultation services fee!

During your review, ECi's experts will examine the following in detail:

  • Operations and Logistics
  • Accounting, Reporting, and Auditing
  • Billing and Workflow
  • Inventory Control and Stocking Options
  • Online Presence, Ecommerce and Automation

For the owner or manager who wants to make the most of their Horizon program and really streamline efficiencies, we offer our Premier Account Management. The highest level of service and support that Horizon offers, Premier Account Management keeps your business running smoothly with dedicated one-on-one consultants when and where you need it most. Your senior level Account Manager provides you with:

  • A first point of contact for professional guidance, training, implementation, and issues
  • Best practice recommendations to help you use Horizon efficiently and effectively
  • A two-day, on-site consultation each year to review your goals and challenges and solidify your business plan
RF Persona Jump Track

JumpTrack Proof-of-Delivery

Reduce delivery costs and errors.

Plan, capture and track deliveries

Want to reduce errors and the costs associated with delivering your products? JumpTrack proof-of-delivery (POD) software replaces costly paper-based systems with electronic manifest lists and signature capture. Electronic proof-of-delivery improves fleet efficiency by monitoring your driver’s day, all while helping you improve customer service by using real-time information accessible from any mobile device or computer.

"We’ve reduced a 15-minute process to less than 5 minutes. That small difference is critical when we’re talking about same-day delivery." Lee Mercer, Manager at Granite Office

A cloud-based program for mobile devices, the initial investment is low with no special equipment is required, so even the smallest of operations can use it. Proof-of-delivery software:

  • Eliminates labor and paper costs associated with traditional systems
  • Increases delivery capacity without adding to your fleet
  • Offers greater management oversight through real-time driver efficiency reports and GPS tracking
  • Is intuitive and easy to learn with little training necessary
  • Reduces operating costs and improves cash flow

Take POD to the next level with optional delivery route and fleet optimisation capabilities that keeps drivers on the fastest, most efficient route and reduce the number of trucks on the road for fuel and time savings.

Horizon gives you the tools to successfully compete!

As soon as we went live on Horizon, we immediately regained control of our costs and order processing.


ECI Supplier Partners

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Watch the sessions on-demand

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  • All Resources
  • Brochures
  • Videos
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  • Webinars
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ECI Horizon Brochure

Horizon comprises outstanding features that will enable you to change your business procedures which in turn will make your company more profitable and efficient.

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Ecommerce Design Service

Learn more about Horizon's Ecommerce Design Services for office products dealers.

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Ecommerce Website Design Service

Customers demand a great web browsing experience. Having a regularly updated web presence with fresh content and a modern design will keep your customers intrigued and help ensure your business stays competitive.

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Horizon CRM Marketing Module

Horizon® CRM allows you to use actions as events in the system that can be planned, acted upon, tracked and reviewed.

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Jumptrack POD A-Z Office Case Study

JumpTrack® POD Delivers Powerful Productivity Tools and Customer Service Benefits.

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Protecting Business From Ransomware

During these unprecedented times with so many people working from home, it’s more important than ever to make sure your business data is protected.

ECI Supplier Partner Program


ECI Supplier Partners

Increase efficiency with automated ordering from supplier partners

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ECI AutoMate Brochure

AutoMate is a powerful, add-on solution, designed to streamline the reporting process across your business.



Horizon J. G. Fenn Case Study Podcast

Listen to Louise Harris of Fenns discuss the challenges and successes the business has faced over recent years in the office products industry and how Horizon has streamlined processes related to its diversification into the workwear market.

Aster Podcast


Aster Case Study

Learn how Aster, an international print company, adapted its digital journey to face growth challenges during the pandemic and achieve their victories. Investing in tech to get ahead of their competition and successfully future-proofed their business for years to come.

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Horizon Business Intelligence Dashboards Overview Video

A quick overview of the uses of our Business Intelligence Dashboards

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Workwear, Growth & Diversity - Webinar

Join Ben Jarvis as he talks through the advantages of adding Workwear to your companies offering.

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"Courage is what it takes to stand up and speak, courage is also what it takes to sit down and listen." —Winston Churchill

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