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    Big Ideas for Small Businesses The latest news, industry insights and more about ECI, ERP, and cloud computing for small to mid-size business development. + Page 20

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    Business Growth
    11/05/2018—Alan Margulis

    Website Evaluation Checklist: A Quick 3-Point Inspection to Maximize Visibility and Performance

    Many SMB executives and owners experience nagging concerns about their business websites. In all of our work to perfect this website, did we miss something important? Does...

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    04/05/2018—Alan Margulis

    How to Develop Cornerstone Content for Your Website

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    Laptop screen showing successful email marketing campaign dashboard for small business
    23/03/2018—Alan Margulis

    Why Email Marketing Still Delivers Big Results for SMBs

    See why email marketing remains the top ROI channel for SMBs and how to boost results using segmentation, mobile optimization, video, and automation.

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    16/03/2018—Alan Margulis

    LinkedIn for Small and Medium Sized Businesses, Part 2

    LinkedIn is the place to be for small and medium size businesses as we made the case for in Part 1 of this series.

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    09/03/2018—Alan Margulis

    LinkedIn for Small and Medium Sized Businesses, Part 1

    If your business is not actively marketing on LinkedIn, you could be missing the best opportunity available to you for generating leads, building strategic partnerships,...

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    Cloud-Computing
    05/03/2018—ECI Staff Contributors

    Advantages of Cloud Computing for Small Businesses

    In today’s world of technology, many companies are utilizing software to manage their business, whether it is a robust Enterprise Resource Planning (ERP) system or...

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    23/02/2018—Amber Cooley

    PCI Compliance for Businesses: What It Is and Why It Matters

    Learn why PCI compliance protects your business from data breaches, fines, and customer loss—and how it builds trust with secure payment processing.

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    Employee making eye contact with a customer, showcasing positive body language
    26/01/2018—Lisa Armstrong

    Why Emotional Intelligence is Crucial for Customer Service Success

    Learn how emotional intelligence improves customer service, builds rapport, and reduces conflict—boosting customer loyalty and your business’s reputation.

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    Business team working together to support a nonprofit cause in the community
    19/01/2018—ECI Staff Contributors

    Why Supporting Nonprofits Strengthens Communities and Companies

    Supporting nonprofits strengthens your company culture, builds community ties, and improves employee engagement. Learn how to embrace community through giving.

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    06/10/2017—ECI Staff Contributors

    10 Ways to Differentiate Your Business from the Competition

    No matter which business you are in, at some point you will worry about competitors. How can you differentiate yourself, your product, or the services you provide when...

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    21/07/2017—Bob Sproul

    An Explanation of the Theory of Constraints in Simple Terms

    I have written extensively in my books, articles, and blog posts about a concept referred to as the Theory of Constraints (TOC).

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    16/06/2017—ECI Staff Contributors

    Creating Customer Loyalty

    Many businesses speak the language of customer service/customer retention, but in practice, creating true customer loyalty often takes a back seat to gaining new customers.

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