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    Big Ideas for Small Businesses The latest news, industry insights and more about ECI, ERP, and cloud computing for small to mid-size business development. + Business Leadership

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    Business Leadership
    In person training business workshop hands on
    Business Growth
    Business Leadership
    Customer Experience
    Connect User Conference
    11/02/2026—ECI Staff Contributors

    Why In-Person Learning Still Delivers The Best ROI For Businesses

    Discover why in-person learning offers the best ROI for businesses. Gain hands-on training, expert insights, and strategies to accelerate growth and efficiency.

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    Anna Grubb shares her insights on managed office technology and trends for the future
    Business Leadership
    21/06/2023—Gilberto Escobedo

    Meet the Team: Anna Grubb, VP of Sales for Field Service Division

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    Business leader explaining delegation strategy on a glass whiteboard to two team members
    Business Leadership
    31/01/2022—ECI Staff Contributors

    How to Scale Your Business with Effective Delegation Strategies

    Learn how effective delegation of tasks and roles can help you scale your business, empower your team, and eliminate growth bottlenecks as a small business leader.

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    Business Growth
    Business Leadership
    23/09/2019—ECI Staff Contributors

    5 Keys to Strategic Planning

    See our 5 Keys to Strategic Planning for 2020

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    balls going through a funnel
    Sales Strategies
    Business Growth
    Business Leadership
    07/06/2019—David Austin

    14 Reasons Prospecting Data Can Fail

    As a distribution, manufacturing, or construction business, you have probably been contacted more than once by an information provider promising lists for greater insight...

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    woman using credit card
    Business Growth
    Business Leadership
    17/05/2019—Amber Cooley

    Credit Card Fraud: How to Safeguard Your Business

    A few weeks ago, one of our customers Joe called. He was so excited to receive his biggest order in months! He processed the order and then some red flags started popping up.

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    A circle of people talking at reopened merchant branch as NBG survey shows post-pandemic recovery
    Business Leadership
    26/02/2019—Bob Sproul

    Involvement of the Workforce

    The word involvement as it relates to business growth and development is simply employee participation on improvement teams.

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    Business Growth
    Business Leadership
    Customer Experience
    25/02/2019—ECI Staff Contributors

    Keys to Customer Loyalty

    Many businesses speak about the importance of customer service, but in practice, creating true loyalty often takes a back seat to gaining new customers.

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