OUR AI STRATEGY
AI in SMEs: less hype, more impact
AI is changing the way companies operate. But at ECI, we don’t believe in gimmicks or stand-alone tools. We develop industry-specific AI solutions that genuinely help SMEs move forward. No buzzwords—just insights you can act on today.
From reactive to proactive
Our integrated AI strategy enables SMEs to act faster, more accurately, and with greater confidence. By embedding AI directly into our industry-specific solutions, we make complex analyses understandable, eliminate guesswork, and present only the insights that truly matter.
For companies where speed, accuracy, and agility are essential, our AI helps identify risks earlier, uncover hidden efficiencies, and make decisions with clarity. This shifts decision-making from reactive to proactive.
Leading the charge is our ECI AI Foundry team, a cross-functional team of engineers, data scientists, and product experts solely focused on making AI relevant, relatable, and results-driven for SMBs. From architecture to adoption, the AI Foundry ensures innovation is not just built; it’s built for you.
What sets our approach apart?
Developed with and for SMEs
We don’t build AI in a lab—we create it together with real-world customers.
Always integrated, never bolted on
Our AI is embedded in your existing processes—not added as an afterthought.
One goal: to make your work smarter
Every application solves a real business problem.
Trend Report: AI in Manufacturing
From predictive maintenance to smart planning—discover how AI is already making an impact in real-world operations.
✔ Practical applications in production and planning
✔ Future outlook for the manufacturing industry
✔ Concrete, no-nonsense, and industry-specific
What can AI do for your manufacturing business today?
Get instant access to the Trend Report: AI in Manufacturing by filling in the form.
FAQs – AI in SMEs
How does ECI help SMEs grow with digital software solutions?
ECI Software Solutions supports small and medium-sized businesses in manufacturing, construction, and technical services by digitizing processes and enabling sustainable growth. With industry-specific ERP and AI solutions, we help SMEs work more efficiently, scale faster, and be better prepared for future challenges.
Does ECI use artificial intelligence (AI) in its solutions?
Yes. ECI integrates artificial intelligence (AI) directly into our industry-specific software. Our practical and secure AI tools are designed for SMEs that want to digitalize without added complexity. AI features are built into our ERP solutions and support data-driven decision-making—without standalone systems or expensive custom solutions.
How does ECI’s AI help SMEs make better decisions?
Our AI solutions help SMEs shift from reactive to proactive operations. By detecting risks early, uncovering hidden efficiencies, and optimizing processes, AI enables faster, more confident decision-making—in areas like production planning, inventory management, and capacity control.
What makes ECI’s AI different from other providers?
- Industry-specific AI solutions: Built by experts who understand your sector.
- Functional and purposeful: Every feature solves a real business challenge—no hype, just impact.
- Fully integrated with your ERP: No separate AI modules—just one unified platform.
What is the AI Foundry team at ECI?
The AI Foundry team at ECI is a specialized group of AI experts focused on delivering secure, practical, and industry-specific artificial intelligence solutions for small and midsize businesses. This team drives ECI’s AI strategy by developing scalable AI tools that are built into our ERP software to help SMBs work smarter and compete more effectively.
Comprising engineers, data scientists, and product leaders, the AI Foundry team ensures every AI capability is designed to simplify business operations, surface actionable insights, and support faster, more confident decision-making. Their work powers the future of ERP with intelligent automation tailored to your industry.
How does ECI ensure data privacy and security when using AI?
We handle customer data with the utmost care. We only collect essential data, encrypt it during storage and transmission, and comply with all relevant regulations such as GDPR. Our AI solutions are developed with privacy by design as a core principle.
How does AI integrate with ERP software—and what are the benefits?
At ECI, AI is built directly into the ERP system, eliminating tool fragmentation and creating one clear working environment. The result: less system management, faster workflows, and real-time insights that improve your operations.
What are the benefits of AI-powered ERP solutions for SMEs?
ERP platforms with integrated AI offer real-time analysis, forecasting, and process optimization. This helps you plan more effectively, respond faster to customer demands, and identify bottlenecks early. For SMEs, that means more control, less waste, and a better customer experience.
What AI solutions does ECI offer for manufacturing, construction, or technical services?
ECI provides industry-specific AI features tailored to your business. Think predictive maintenance in manufacturing, capacity planning in construction, or real-time dashboards for field service teams. Curious about what AI can do in your sector? Request a consultation.