Integrated ERP and Ecommerce Software for Business Products Dealers
Complete solutions to grow your dealership
With rising costs, smaller margins, and increasing competition, using a software solution that brings together all aspects of your business is more important than ever. Our ERP solutions are used by over 1000 dealers globally to simplify business, saving time and money.
Hear why CTS Wholesale chooses ECi as a partner
Get capabilities related to your business processes, operational needs, and overall strategy.
Ecommerce
Expand your market reach, improve your customer experience, drive growth, and stay competitive in the digital landscape.
Product Content
Expand into new markets by broadening your product mix. Turn on catalogues of rich product content and build products without breaking a sweat.
Industry Expertise
Experts with knowledge of distributors, wholesalers, and key vendors work together to make it easier for you to run your business.
Functionality
Our solutions support your key business processes, such as ecommerce, inventory, order processing, purchasing, and delivery.
Vendor Integration
Integrations with key partners for accurate data exchange of product catalogs, pricing, stock levels, and order details.
Scalability
Our ERPs grow with your business to handle increasing transaction volume, larger product catalogues, and additional business locations.
Centralized Data
Manage and integrate data from multiple sources to eliminate inconsistencies, silos, and inefficient workflows.
Reporting & Analytics
Make confident data-driven decisions, monitor sales trends, identify opportunities for cost savings, and optimise inventory levels.
Security
Get robust security features to ensure data is protected, including customer data, financial records, and inventory levels.
Verticals ECI supports
Software Solutions for Business Supply Dealers
ECI offers a suite of industry-specific software that can help you improve their efficiency, productivity, and sales. We can supercharge just ecommerce or all critical functions of your dealership.
Horizon ERP and ecommerce
Our comprehensive ERP solution Horizon integrates the crucial functions of your business into one solution, from operations to ecommerce. Get real-time visibility into key processes, streamline operations, enhance decision-making and integrate with ecommerce solutions.
EvolutionX ecommerce
Create a world-class online shopping experience with EvolutionX. Our B2B ecommerce platform provides dealers, manufacturers, and wholesalers with a complete solution for enhanced control and flexibility. Connects with ECI ERPs and other popular ERP software.
FusionPlus Content
FusionPlus helps suppliers empower dealers to sell more of their products. We turn your raw product data into enriched, fully attributed, ecommerce ready content that works within software platforms used by 95% of dealers.
Diversify or risk "goodbye"
Get our new diversification guide that helps you expand into new categories to serve more customers better.
Customer Successes
How Egan Reid drove 25% of all B2B orders through its website
Since implementing ECI solutions, Egan Reid has seen an increase in website transactions allowing staff to focus on more value add activity.
How Horizon helped Heatons grow over the years
Learn how Heatons was able to diversify, successfully expand their product range and improve operational efficiencies
How to surpass 10 million in annual online sales
Discover how ACS expanded into other verticals with EvolutionX.
Supported by experts
Features to better run your business
Keep up with consumer shopping trends
Staying up to date with ecommerce buying trends enables you to better understand customers' needs and provide a more personalised and relevant experience to customers. From streamlined order processing to personalised pricing, we know what functionalities your customers want.
Benefit from an all-in-one software
Our complete ERP software solution offers streamlined operations that connect all critical functions of your business so you can eliminate inconsistencies and inaccuracies. Get all your data in one place for confident decision-making.
Integrations to take control of purchasing and inventory
Our software has deep integrations with key wholesalers, suppliers, and vendors. Prevent overselling, stockouts, or delays in order fulfillment with real-time inventory updates. You can enable seamless data exchange to avoid inconsistencies or double entries.
Let us protect your data so you can focus on growth
Have peace of mind knowing our team of dedicated cloud security experts is focused primarily on protecting your data. They are up-to-date on the latest security threats, technologies, and best practices so you can focus on growing your business.
Enhance the customer experience
See why the EvolutionX Design Team is considered a breath of fresh air with their B2B website designs.
Business Products FAQs
What business supply experience does ECI have?
Our business supply solutions are built by business product dealers, for business products dealers. We have been an industry leader supporting the business products industry for over 30 years with over 1,000 dealers globally on our software. We build solutions that help dealers drive increased margins by simplifying key processes such as sourcing, sales, finance, and delivery.
What is the implementation process at ECI?
We take pride in creating an implementation process that is developed specifically around your needs. A dedicated account manager will be assigned to ensure a smooth transition to your new system. The implementation process includes establishing a timeline with defined touch points and milestones, data migration, system setup, system review/testing, user training, and Go-Live planning and support.
What are the services and training offered to get the most out of the system?
Our services and training departments are made up of business supply experts dedicated to helping you get the most out of your software.
We regularly provide training sessions, webinars, and roundtable discussions to:
- Help you and your staff gain confidence with your system
- Ensure that you are always improving efficiency and offering your customers the most outstanding service possible
Why is ecommerce important to workplace solutions dealers?
Workplace dealers need ecommerce now to stay competitive in today's digital world. It helps expand their reach, attract new customers, boost sales, offer convenience, enhance customer experience, improve operational efficiency, and adapt to changing consumer preferences.
What are my options for ecommerce platforms?
Horizon ERP is integrated with two ecommerce platforms:
- An integrated legacy ecommerce system that is a hands-off, standard wholesaler-run solution
- New! EvolutionX ecommerce solution that offers customisation and flexibility
Does EvolutionX integrate with ECI ERPs?
Yes, EvolutionX has deep integrations with Horizon. Common endpoints that sync data between systems include:
- Accounts
- Users
- Order history
- Order status
- Invoice history
- Live pricing
- Contract items
What B2B functionality does EvolutionX have?
EvolutionX was built for B2B ecommerce. Below are just a few B2B features included within the EvolutionX platform:
- Contract pricing
- Multi-tiered pricing
- Procurement controls
- Quoting
- Customer segmentation
- Search & merchandising controls
- Product & brand restrictions
- Product & brand prioritisation
- Stock levels & inventory availability
- Quick lists
- Punchout
- Cart creation and saved cartsTo view all available B2B feature, access our features guide here.
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Schedule a demo today!
Access a powerful suite of tools designed to streamline your operations, optimise your workflows, and improve your goals.
Discover how ECI can revolutionise the way you do business.