Top Business Articles of 2023

As we dive into the new year, let’s take a few minutes to reflect on what some of the most popular topics of 2023 were. What topics piqued your interest the most? Which articles did you share with others?

Top Business Articles of 2023:

Top Trends You Need to Know for Strategic Planning

Looking to create or refresh your business strategies this year? This article explores some of the most important and evolving topics that you need to consider in the process. Some of these include:

• The rise of ecommerce and how it impacts businesses
• Automation and data security
• Supply chain disruptions
• Labour shortages

By keeping a pulse on these top trends you need to know for strategic planning, you can position your business to thrive in this very competitive world.

Is ERP essential to startup businesses?

As a new company, you may not feel that it is necessary to invest in ERP or business management software. We have worked with many startups over the past decades and all realised that ERP is essential to startup businesses because of streamlined processes, automation, best practices, cost management, and many more. If you are still deciding, we have compiled 10 things you should consider when making a sound decision.

How to keep customers satisfied and loyal

Customer satisfaction and loyalty are essential for any business that wants to succeed. But where do you start? With these tips, you can build strong customer relationships and keep your customers coming back for more. Some of the suggestions brought to light in the article include:

• Making promises that you can keep.
• Offering up multiple channels for customer service, such as live chat, phone support, and social media.
• Using a CRM system to build individual customer relationships.

By learning more about these tips to keep customers satisfied and loyal, you start to take action and create a positive customer experience that will keep your business thriving.

How businesses can use ChatGPT

It seems like 2023 was the year of artificial intelligence (AI), but for good reason. ChatGPT and Bard are powerful tools that businesses of all sizes can use for a variety of purposes, including automating tasks, creating content, and personalising marketing. But how can small and medium-sized businesses use it? Read this article to learn how businesses can use ChatGPT along with some of its limitations so you can get the most out of these great platforms.

Cloud-based business management software: Unrivalled productivity, flexibility and cost containment

Cloud-based business management software is becoming increasingly popular for small and medium-sized businesses (SMBs) but some are still hesitant to take the leap. In this article, we uncover the benefits of using cloud-based business management software for SMBs and the impact it can make on a business remaining competitive and profitable. Some of those benefits include:

• Improved productivity and flexibility
• Reduced costs
• Increased access to data and insights

While these articles topped the charts last year, they are just a small handful of the great topics we discussed last year.

What will 2024 have in store for us? We’ll have to wait and see.

Liked this article? Be sure to check out these too:

• ERP Buyer's Guide
• Advantages and Disadvantages of Offering a Work-from-Home Option
• 5 Reasons You Need an Industry-Specific ERP Software