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What is Cloud ERP? Benefits & Best Practices

Business professional using tablet with cloud ERP software for digital operations

Introduction to Cloud ERP

Definition of Cloud ERP software

Cloud Enterprise Resource Planning (ERP) software is a web-based system where server components are hosted in a remote data centre, accessible via the internet, allowing real time visibility and access to data from anywhere.

Cloud ERP eliminates the need to purchase or manage server hardware, and provides automatic updates, improved security, and scalable licensing across multiple devices.

How does Cloud ERP work?

Cloud ERP solutions—also termed SaaS ERP (Software-as-a-Service Enterprise Resource Planning)—work by allowing businesses and manufacturers to communicate via the internet to a centralised, private-cloud data centre.

When businesses request, create, update, or delete information, these actions happen in the central cloud rather than on a local, on-premises server, enabling real-time data access and management from anywhere with internet connectivity.


Cloud ERP vs. On-Premise ERP: Key Differences

Cost comparison

Choosing between cloud ERP solutions and on-premises ERP systems isn't just about the price tag, but understanding the total cost of ownership and the value of freeing your team from complex IT management.

On-premises ERP initially appears cheaper but becomes more expensive when considering total costs. Cloud ERP also has lower upfront costs, while on-premises requires purchasing hardware upfront.

When factoring in ongoing costs like IT personnel, managing backups and data storage, security updates and protocols, and system maintenance, cloud ERP becomes more cost-effective.

The cloud subscription model provides greater control by allowing you to pay for exactly what you need, with the ability to scale licenses up or down as your business changes.

Deployment and maintenance considerations

Cloud ERP deployment is simpler compared to on-premises ERP systems. The software can be more easily deployed using a standard pro forma system that is configured for your individual requirements.

SaaS ERP removes the burden of ongoing maintenance, as the service provider manages:

  • Backups
  • Software updates
  • Disaster recovery
  • System maintenance

This reduces the IT department workload and provides a more professionally managed system, allowing you to focus on your business processes rather than technical infrastructure.

Security and compliance differences

Cloud ERP offers significant security and compliance advantages over on-premise ERP. With recent regulatory compliance changes, directors are now personally responsible for any release of personal data. Cloud systems, managed by providers like Microsoft Azure, make compliance easier to maintain and demonstrate.

The cloud environment is more hardened against threats like ransomware, because software updates protecting businesses can be rolled out faster. Unlike on-premises systems where you must manage your own security protocols, cloud based ERP providers maintain robust security measures.

This ensures you meet increasingly stringent compliance requirements with less direct effort, shifting the technical security burden to specialised providers who can provide more comprehensive protection.

IT Costs Cloud

Why Choose a Cloud-Based ERP System?

Cloud ERP isn't just a technology upgrade—it's about getting the right data to the right people at the right time, with maximum efficiency and minimal technical overhead.

Businesses should choose a cloud-based ERP application because it offers:

  • Ability to scale up and down easily
  • No hardware management responsibilities
  • Reduced security concerns
  • Improved data integrity
  • Access from anywhere
  • Automatic upgrades
  • Elimination of backup and server maintenance tasks
  • Flexibility to access data from anywhere with internet connection
  • Cost-effective licensing model
  • Reduced IT infrastructure complexity

The key benefit is giving you a comprehensive, flexible system that allows you to focus on your core business operations rather than managing technical infrastructure.


Components of Cloud ERP Software

Planning and Budgeting

Effective planning and budgeting isn't just about numbers—it's about giving you the insights to make smarter, financially sound, strategic business decisions. Cloud ERP systems allow you to:

  • Streamline operations by grouping jobs into a single project schedule
  • Oversee job status across various stages of the production workflow
  • Analyse planned vs. actual production costs
  • Track financial status of projects in real time
  • Use data to stay ahead of delays or cost problems

Cloud ERP helps you understand project costs, track financial performance, and identify potential challenges early, enabling more strategic financial management.

Accounting and Financial Management

Cloud ERP provides a comprehensive financial management system that goes beyond traditional accounting software. By integrating finances across business functions, it enables actions like checking a customer's payment status before making a sale.

The system covers core financial modules from accounts payable and receivable, general ledger to managing payroll and assets, as well as managing the cost of goods sold.

By breaking down departmental barriers and providing real-time financial tracking, ERP helps you make more informed business decisions.

Customer Relationship Management (CRM)

Cloud ERP's CRM module helps you track leads from initial contact through to delivery, providing a comprehensive view of your sales pipeline. 

By tracking lead status, product type, and conversion likelihood, the system enables you to define an accurate pipeline and understand your potential future revenue.

The module allows tracking from lead to quote, to order, to delivery, giving your sales teams the data to make informed decisions about potential customers and sales opportunities.

Inventory and Supply Chain Management

SaaS ERP solutions transform inventory management by providing real-time visibility across multiple locations. The system enables you to track inventory levels, conduct mobile stock takes, and view real-time inventory data.

From sending pricing requests to raising purchase orders and receipting goods, the ERP system supports your entire procurement process by providing multiple inventory strategies. It tracks how many items are in stock and how many have been promised to other orders, providing instant decision insights such as pull from stock, sell purchase to order, and make to stock.

This approach enables more informed and decisions about delivery planning, order management and stock control.

Global Business Management

Cloud-based ERP software supports the modern decentralised workforce by eliminating geographical silos by allowing businesses spread around the globe to work from the same data.

By allowing employees to access the system from any device, as long as they have internet connectivity, all teams can access and benefit from the same real-time data and insights giving you the ability to collaborate and make decisions regardless of physical location.

M1 ERP Advanced Inventory Management

7 Key Benefits of Cloud ERP

Lower upfront costs and reduced IT expenses

Cloud ERP means businesses don't need to invest in expensive hardware or infrastructure that has to be installed locally. The subscription-based model allows you to pay for only what you need, with the flexibility to scale licenses up or down as your situation changes.

By shifting IT responsibilities to the cloud provider, you can reduce ongoing expenses related to maintenance, backups, security, and system updates. This frees up finance teams and human resources transforming IT from a capital expense to an operational expense, providing more predictable and manageable technology costs.

Faster implementation compared to on-premise ERP

Cloud ERP enables faster implementation by allowing remote training and configuration across multiple sites. Businesses can quickly deploy a standardised system tailored to their specific needs, reducing the traditional barriers of ERP adoption.

This approach reduces the complexity and time associated with ERP system deployments, allowing you to get up and running more efficiently.

Access from anywhere with real-time data

Cloud ERP allows access from anywhere with internet connectivity, enabling users to retrieve and enter data from any device. The system provides real-time information across different locations, ensuring that you can access the right data at the right time, regardless of where your team members are working.

By eliminating geographical barriers, ERP supports a distributed workforce, allowing teams to work off the same data and make informed decisions quickly and efficiently.

Improved security and data backup solutions

Cloud ERP transforms data protection by shifting security management from businesses to specialised providers. Instead of struggling to maintain your security infrastructure, cloud ERP provides a professional, hardened environment that reduces the risk of data breaches.

By centralising data protection, ERP helps you meet increasingly stringent compliance requirements without requiring extensive in-house technical expertise. Data is backed up, protected, and recoverable, giving you peace of mind in an increasingly complex digital landscape.

Automated software updates and maintenance

Cloud ERP automates software updates and system upgrades, removing the burden from the business. When a new release comes out, it is pushed out automatically, eliminating the need for you to manually update systems.

The cloud provider handles all aspects of maintenance, from back ups, to updating and testing software to ensure changes don't break existing functionality.

Greater scalability and flexibility for business growth

Cloud ERP allows you to scale up and down easily, giving you the flexibility to add or remove licenses as your operational needs change, ensuring you’re always paying for the right type and number of resources.

ERP solutions transform technology infrastructure from a rigid, fixed cost to a resource that can adapt in real-time to your business’s changing needs.

Better integration with modern cloud-based applications

Cloud ERP enables better integration with modern cloud-based applications through Application Programming Interfaces (APIs).

This enables you to share data seamlessly between different cloud-based applications, creating a more interconnected and efficient technological ecosystem. The API functionality allows different software systems to exchange information quickly and easily, reducing manual data transfer and improving overall business process efficiency.

Minimise manual processes and enhance operational efficiency

Cloud ERP Challenges & Considerations

Cloud ERP presents unique challenges, primarily centred on internet connectivity. For businesses in remote locations with poor internet quality, cloud based ERP's effectiveness can be significantly impacted. Losing internet access means losing immediate access to critical business data, which can disrupt business continuity processes and operational workflows.

Despite improvements, Australia ranks 59th globally in internet quality, due to lower internet speeds and limited NBN infrastructure. While this is improving, for some businesses in remote locations, cloud based systems might not be the most reliable. 

There's also the human element of resistance to change, particularly from IT staff who may be accustomed to traditional on-premises systems because they understand and are comfortable with them.

Educating staff about the benefits of Enterprise Resource Planning software is crucial. This includes helping them understand the advantages of cloud systems, such as reduced maintenance responsibilities, improved security, and greater flexibility.


Cloud ERP Trends & Future Outlook

The future of SaaS ERP, and Enterprise Resource Planning software more broadly, is about seamlessly integrating AI, providing real-time insights, and giving businesses the agility to respond quickly to global changes. The key trends in cloud ERP are:

Cloud Migration

  • More applications moving to the cloud. Even traditionally non-cloud systems, like engineering software (3D CAD), are transitioning
  • Increasing pressure on remaining on-premises software to move to cloud based ERP system to keep up with rapid development. 

AI Integration

AI can highlight trends difficult for humans to identify, providing insights like:

  1. Detecting changes in customer ordering patterns
  2. Identifying shifts in supplier spending
  3. Predicting potential material price changes

Resilience

Ability to handle disruptions like:

  1. Tariff changes
  2. Supply chain interruptions
  3. Global economic shifts

Cloud based ERP and AI trends are interconnected, with both focusing on providing businesses with better insights, more flexibility, and the ability to respond quickly to changing business environments.


Cloud ERP FAQs

What is ECI's Cloud ERP software?

ECI Solutions has many cloud-based ERP software solutions to suit various industries. Our web-based systems enable businesses to manage operations remotely, providing flexible, secure, and scalable access to data from anywhere with internet connectivity.

How does ECI's Cloud ERP differ from ECI's on-premise ERP?

Cloud-based ERP solutions differ from an on-premise ERP system by eliminating on-site hardware, providing remote access, automatic updates, and reduced IT maintenance, offering businesses a more flexible, scalable, and cost-effective solution for managing their operations. ECI Solutions can accomodate both cloud-based and on-premise ERP solutions to suit your business. 

Is Cloud ERP secure for financial data?

Cloud based ERP is 100% secure for financial data. Our cloud-based ERP solutions provide robust, professional data security measures. Our cloud ERP solutions offers enhanced security compared to on-premises systems, with professional management of data protection, backups, and compliance requirements.

What are the typical costs of Cloud ERP?

The costs of cloud based ERP solutions vary depending on business requirements however incur ongoing subscription-based costs. The cloud model eliminates upfront hardware costs, reduces IT maintenance expenses, and provides a flexible licensing approach where businesses can scale users up or down as needed.

How long does ECI's Cloud ERP implementation take?

Our cloud based ERP solutions vary depending on the level of customisation and functionality required. Our implementation timelines vary from two months to a year, depending on the needs of each business. Importantly, implementation is an ongoing process, with the ERP solution continuously adapting to your evolving requirements.

Can ECI's Cloud ERP integrate with existing business software?

ECI's ERP software integrates with existing business software through APIs, enabling seamless data sharing across different applications. This allows businesses to create a more interconnected technological ecosystem, reducing manual data transfer and improving overall efficiency.

How to choose the right Cloud ERP System?

Choosing the right ERP software is about finding a trusted partner, not just selecting software. Look for cloud software vendors who understand your business, offer ongoing support, and can guide you beyond the initial implementation. The relationship and support are more critical than the technical features.