Big Ideas for Small Businesses The latest news, industry insights and more about ECI, ERP, and cloud computing for small to mid-size business development. + Page 5
How to Keep Customers Satisfied and Loyal
Improve customer satisfaction and loyalty using CRM insights, personalized service, and multi-channel support—perfect for businesses focused on retention.
Meet Tim Russell, Sales Engineer at ECI Software Solutions
Learn how Tim Russell, Sales Engineer at ECI Software Solutions, supports the LBMH industry with Spruce Software and expert pre-sales consultancy.
Meet Rob Whiter, Regional Sales Executive South Australia
Learn about Rob Whiter’s journey to Regional Sales Executive, his insights on IT, sales, and how he helps businesses grow across South and Western Australia.
ERP Software for Manufacturing: A Vital Co-Worker Amid Labor Shortages
Learn how ERP software for manufacturing helps overcome labour shortages, reduce errors, and boost efficiency by acting as a vital digital co-worker.
Meet Deage Kalsbeek, Regional Sales Manager at ECI Software Solutions
Learn about Deage Kalsbeek, Regional Sales Manager at ECI Software, his career path, industry insights, and advice for success in the sales industry.
7 Questions to Ask During a Software Evaluation
Investing in the right software can have a dramatic impact on your business objectives and growth. Make sure you get the right one with these questions. Find out more!
4 Best Practices in Customer Retention
Let's review 4 customer retention best practices that improve loyalty, engagement, and ROI using CRM, loyalty programs, and strategic communication channels.
Meet the Team: Jamie Bradley, Sales Engineer for Field Service
Learn from Jamie Bradley’s career journey in the managed print and field service industry. Crucial advice, challenges, and opportunities in a fast-evolving sector.
Email Overload? Here’s How to Effectively Manage It
Drowning in emails? Discover effective strategies to manage email overload, reduce stress, and boost productivity. Learn to prioritize, set boundaries, and reclaim your time.
Strategic Business Partnerships: 3 Benefits and How to Build Them
Learn how strategic business partnerships help you grow your customer base, expand offerings, and share resources—with three practical ways to start forming them.
What are the different types of inventory systems?
Juggling a supply chain is one of the trickiest, but most important, aspects of managing a manufacturing business. Keeping that supply chain healthy and working at its...
How to Choose the Best Distribution Channel for Your Business Growth
Explore direct, indirect, and dual distribution channels to enhance your supply chain strategy and meet customer demands effectively.