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What is SaaS ERP?

A person tapping a virtual SaaS ERP cloud interface with icons for data, servers, global access, and settings.

SaaS ERP is a modern approach to Enterprise Resource Planning software where you're not buying a product, but purchasing a service. In the past, businesses would buy software, install it on their own servers, and manage everything from licensing to support.

Now, with Software as a Service (SaaS), you're paying for functionality, not just software.

Understanding the Basics of ERP and SaaS

What is ERP?

Enterprise Resource Planning (ERP) is a central software platform that helps businesses and manufacturers manage and coordinate their operational data and processes, acting as a comprehensive, interconnected system that enables more efficient business management.

ERP software is capable of handling various business functions such as:

ERP systems transform how businesses manage information by creating a single source of truth. It eliminates the chaos of disconnected data, ensuring software communicates seamlessly and consistently.

ERP software provides a comprehensive lens into business operations by providing insights from raw data. It allows you to leverage valuable business intelligence to understand your business performance, predict challenges, and make strategic choices.

What is SaaS?

SaaS (Software as a Service) transforms technology from a product you buy to a service you consume, shifting from capital expenses in infrastructure investment to operational expenses with lower upfront costs.

Instead of buying technology off the shelf, you now access a personalised platform that manages your needs. The vendor handles everything - where data is stored, how it's backed up, how it's secured against intrusion - while you simply use the technology that you need.

With SaaS systems, you're paying for a comprehensive backend service where the provider ensures your data is available, secure, and accessible. This reliable, maintained technology is updated easily and problems solved quickly as the vendor has direct access to the platform.

Close-up of server drives in a data center, supporting cloud ERP software infrastructure and storage systems.

SaaS ERP vs. On-Premises and Traditional ERP

The fundamental difference between SaaS ERP and on-premises ERP lies in ownership and management.

On-Premises ERP

On-premises ERP systems requires you to purchase, install, and maintain software on your own servers. Key differences from SaaS ERP include:

  • Software installed on your company's own server
  • Requires installation on individual machines

Your are responsible for:

  • Software management
  • Upgrades
  • Connectivity
  • Security
  • Server maintenance

SaaS ERP

SaaS ERP system is a cloud-based service where you pay for functionality, with the vendor handling all technical management. Key differences from On-Premises software include:

  • Available in the cloud
  • Accessible from any device with internet connectivity

SaaS ERP provider handles:

  • Software maintenance
  • Upgrades
  • Server storage
  • Security
  • Backups

SaaS ERP offers a service-oriented approach, focusing on functionality and accessibility rather than traditional software ownership. Many businesses opt for a ERP software as a service model to gain flexibility, automatic updates, and universal device accessibility, while transferring the technical management burden to the software provider.

Two professionals discussing best SaaS ERP systems on a tablet in a modern industrial facility.

Key Benefits of SaaS ERP

SaaS ERP represents a fundamental shift in how businesses consume software. The primary benefits revolve around availability and flexibility, enabling you to access your critical systems from any internet-connected device, breaking free from traditional on premises software or machine-specific limitations.

You can also scale your software usage by user numbers and system capabilities when you need it. This approach eliminates the traditional burden of purchasing fixed software licenses, replacing it with a more responsive subscription model where you pay precisely for the functionality you need.

This is appealing as it liberates businesses from the headaches of managing and maintaining the software. You can focus on your core business objectives, leaving security and maintenance to the software provider.

The key benefits of a SaaS platform are:

Availability

  • Accessible from any device with internet connectivity
  • Not limited to specific machines or locations
  • Enables flexible, mobile access to business systems

Scalability

  • Easy to scale licences up or down
  • Adjust system usage based on your current needs
  • Avoid being locked into fixed software purchases

Security

  • Vendor manages security infrastructure
  • Reduces internal IT security management
  • Automatic upgrades for enhanced data security

Cost Structure

  • Shifts from capital expenses (CapEx) to operational expenses (OPEX)
  • Subscription-based pricing
  • Allows more flexible financial management
  • Can adjust user numbers as needed or at contract renewal

Connectivity

  • Enables access across multiple devices
  • Supports remote working and connects global teams
  • Provides universal system accessibility

Cloud-ERP Software Disadvantages

SaaS ERP requires an internet connection. Unlike traditional on-premises erp solutions where you access data offline, with SaaS ERP no internet means no access to your system. This dependency can create vulnerability, especially in environments with unreliable connectivity.

Internet connectivity can also introduce speed challenges that impacts your business operations, making system responsiveness a critical consideration.

Data sovereignty may be important to some businesses. Hosting data overseas might mean your business data becomes subject to foreign government regulations, potentially creating security and compliance challenges.


Cost of SaaS ERP

SaaS ERP cost is different from traditional software purchasing. Instead of purchasing software outright, you subscribe, paying for a scalable solution that can be shift up or down based on your needs.

Pricing models can be user-based or pool licensing, with varying contracts from monthly, quarterly, yearly or multi-year contracts.

Beyond licensing, SaaS ERP eliminates the hidden and ongoing costs of on-premise ERP. Often there are lower upfront costs, plus no ongoing server management, maintenance or separate support contracts.

A cloud ERP system means the ERP vendor handles everything from storage to security, allowing you to focus on your business.

Industry specific solutions require training and support

Choosing the Right SaaS ERP System

Choosing the right SaaS ERP solution goes far beyond just selecting a set of features.

Beyond the ERP software's functionality, you need to dive deep into your business processes, future growth plans, and the longer term implications of your software choice. It's not just about what the ERP system can do today, but how it can scale to support your key business functions as your business grows.

Examine not just the ERP software's capabilities, but its ability to adapt, scale, and integrate with existing systems and emerging technologies. It's about understanding the nuances of individual cloud services, assessing potential limitations, and ensuring the cloud solution aligns with your specific industry.

Connectivity can also impact your ERP system's performance and potentially disrupt your operational efficiency.

Gone are the days of heavy manuals and self-learning; the modern business benefits of saas systems are the ongoing support and user training available. A vendor who is serious about their cloud services not becoming a legacy system down the road should have extensive support for your human resources using the technology.

Saas ERP Choosing Right

SaaS ERP and Digital Transformation

SaaS ERP, cloud computing and digital transformation go hand-in-hand, representing a fundamental shift from traditional, paper-based business processes to cloud-based, interconnected systems.

This transformation is about reimagining how you manage and use information, making processes more efficient, accessible, and adaptable.

By moving directly to cloud applications, you eliminate the need for internal server management, reduce technical overhead costs, and create a more flexible, accessible way of managing your business processes.

For small and medium sized businesses, the path from manual-based to modern, interconnected systems can yield significant returns.


Future Trends in SaaS ERP

The future of SaaS ERP is being shaped by how we interact with technology, driven by a new generation of workers who are digital natives.

Where previous systems demanded laptop or desktop access, now the emerging cloud computing landscape must be accessible from any device and easily adaptable.

Cloud ERP allows you to access your business systems from anywhere, at any time, using whatever device you have available. It frees your company from technical complexity and enables a more flexible, responsive approach to operating your business.

Artificial Intelligence (AI) is rapidly embedding itself into every layer of software development, transforming not just how code is written, but how we interface with business systems.

AI is becoming sophisticated enough to analyse vast quantities of data, pull insights humans might never have considered, and create more intelligent, responsive software platforms. This creates systems that can anticipate your business needs and provide proactive insights.

Today's cybersecurity challenges and data breaches are more likely to involve social engineering - understanding human behaviours and interactions - than complex hacking attempts. Blockchain and advanced infrastructure are making system penetration increasingly difficult, shifting threats away from pure hacking.

Cloud ERP allows you to access your business systems from anywhere, at any time, using whatever device you have available

Unleash your business potential

Imagine freeing your team from repetitive data entry, eliminating the need for complex server management, and accessing your critical business data from anywhere, on any device.

With SaaS ERP, you’re purchasing a service that handles everything from security to upgrades, allowing you to focus on what really matters - driving your business forward.

Book a consultation today and discover how SaaS ERP can revolutionise your business processes, reduce costs, and position you for future success.


Software as a Service (SaaS) ERP FAQs

Can I migrate from an on-premises ERP system to a SaaS ERP without losing data?

Migrating from on-premises ERP to SaaS ERP without losing data is not only possible but is actually the most common transition for most businesses.

Data migration is a standard process, and businesses should have confidence that their existing data can be transferred to the new ERP system. The key is working with experienced cloud providers who understand the complexities of data migration and can ensure a smooth transition.

Moving to a cloud-based system doesn't mean losing your historical business information. Instead, it's an opportunity to transfer your existing data into a more flexible, accessible, and modern cloud ERP system.

Carefully plan the migration, work with reputable ERP vendors, and ensure data integrity throughout the ERP implementation process.

How often are updates released in a SaaS ERP system?

Updates in SaaS ERP systems can be as frequently as daily because vendors are no longer limited by traditional release cycles.

With cloud ERP, vendors are no longer constrained by the old software update models. Instead, they can, add new features immediately, patch bugs quickly and release updates as soon as vulnerabilities or improvements are identified.

The key difference is that cloud-based systems allow for continuous improvement and development. Unlike traditional on-premises ERP where updates were infrequent and complex, cloud ERP enables vendors to continuously refine and improve their software.

What happens if I outgrow my current SaaS ERP vendor?

If you outgrow your current SaaS ERP vendor, you have the ability to migrate to another system. Being on a SaaS cloud ERP platform doesn't prevent you from moving your data to other systems. The subscription-based nature of SaaS actually provides more flexibility compared to traditional software models.

SaaS ERP offers more flexibility and less vendor lock-in compared to traditional software purchasing models. You are not permanently tied to a single vendor and can change your software solution as their needs evolve.

View Hosted ERP as a dynamic, adaptable solution that can grow and change with your needs.

How do downtime or internet outages affect access to a SaaS ERP system?

Internet outages can impact SaaS ERP access, but not completely eliminate it. Not having access to the internet is going to restrict your access to the data that's being stored, however, any method of connecting to the internet is going to be sufficient.

A corporate internet outage doesn't mean total system lockout. If your corporate internet goes down, using a phone's internet can still allow you to access the system. 

While internet connectivity is importantl for SaaS ERP, modern systems offer multiple ways to maintain access. Businesses aren't completely paralysed by a single internet connection failure.

With multiple internet access methods available (mobile data, personal hotspots, alternative networks), businesses can maintain operational continuity even during localised internet disruptions.