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Business Intelligence Platform

Turn your data into decisions you can back

Connect all your business systems into one intelligent analytics platform so you can track performance in real time, answer critical questions, and act faster.

Factory worker at machine with unified dashboard showing quote win/loss, open quotes, and sales backlog

Get clear, unified dashboards

See live data from ERP, CRM, and shop floor in one place. Real time insights for every team, all on a single source of truth.

Worker reviews AI-generated pie chart of AU shipment values in ECI Cognytics on a laptop

Ask questions, get answers.

Use the Cognytics AI Assistant to ask questions in plain English and get immediate insights, trends, and summaries.

Factory worker reviews Sales by Month chart on a tablet, showing unified data analytics

Break down data silos

Unify your data across systems to spot risks, uncover opportunities, and make faster, smarter decisions.

Dashboards built for the way you work

Track real time performance across your business

Live dashboards keep everyone aligned, from the shop floor to leadership.

Real time BI dashboard with bar charts for quote win/loss and sales margin

Know what's happening right now

Live dashboards update automatically, so you always have the latest view of inventory, WIP, cash flow, and customer orders—no manual refreshes required.

Live dashboard with Current Sales Backlog chart and Open Quotes

Let AI do the heavy lifting

Surface anomalies, spot patterns, and get clear summaries from your Cognytics AI Assistant, so you can focus on action, not analysis.

Pie chart of annual Australia shipment value by part ID, with AI assistant summary

Up and running in days, not months

Pre-configured connectors and industry templates help you see value quickly without a long, consultant-led project.

ERP analytics dashboard with KPIs for stock value, open POs, sales backlog, and monthly sales

Build dashboards your way

Drag, drop, and configure. Create custom views for every role—from the shop floor to the C-suite—without writing a single line of code.

Drag-and-drop dashboard showing Current Sales Backlog bar chart
See your business clearly. Decide confidently.
Stop letting your decisions be stalled by unnecessary silos

Fragmented data, manual reports, and "gut feeling" guesses create bottlenecks and costly blind spots.

Employees on shop floor and in office collaborating with tablets, laptops, and printed reports
Power better decisions with Cognytics

Transform raw data into actionable intelligence with a unified, real time analytics layer built for modern business.

Cognytics analytics dashboard with quote win/loss, open quotes, sales backlog, margin, and monthly sales charts

FAQ

Do I need technical skills to use Cognytics?

No. Cognytics is designed for business users with a drag-and-drop dashboard builder that requires no coding skills, so you can see and visualise your data in real time.

What is the AI Assistant in Cognytics?

The AI Assistant in Cognytics is a new built-in chat functionality that allows you to ask questions in plain English and instantly get insights, charts, and recommendations based on your live ERP data — no reports to build, no SQL, and no technical skills required.

What are the production capabilities of the ERP software?

Production is at the very core of most batch and process manufacturers. Deacom’s production capabilities include planning, scheduling, inputting, closing, and reporting on production jobs.

Can I customise dashboards for different roles?

Yes. Create role-based views for leadership, managers and frontline teams—each with the metrics they need.

Is my data secure?

Yes. Cognytics uses enterprise-grade encryption, role-based access controls, and is SOC 2 compliant. Your data never leaves your secure environment without permission.

How is Cognytics different than what I have in my ERP?

Cognytics offers intuitive dashboards, drill‑downs, and role‑specific analytics. Now enhanced with an AI, Cognytics helps users uncover insights faster, answer complex questions instantly, and turn your ERP data into actionable decisions. Essentially, it extends the power of your ERP, offering a more flexible view of your business versus standard ERP reporting.

Does Cognytics integrate with my ERP?

Cognytics has built-in integrations with select ECI products. Tell us what you’re using and we’ll confirm the best fit.

Optimise manufacturing workflows with cloud-based ERP software