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Printanista Compatibility Drives Value for Katun Arivia Multifunction Printers

Blog Office Tech Printanista Announces Compatibility With Katun Arivia

Summary 

 ECI’s Printanista (a leading solution for managed print service automation) and Katun Corporation’s Arivia multifunction printers (MFPs) have achieved full compatibility, a key industry collaboration aimed at helping dealers stay competitive. This integration provides users with a powerful suite of features, including automated meter collection, device status alerts, and remote service capabilities. Together, these allow organisations to manage their print fleets more effectively by streamlining managed print service operations, enhancing document security, and significantly boosting overall efficiency. 

ECI’s Printanista, a leading solution for device management and managed print service (MPS) automation, and Katun Corporation’s Arivia multifunction printer (MFPs), an all-in-one high-resolution printer solution, have become fully compatible. 

“Collaboration is critical in our industry to combine expertise and deliver the future-ready solutions dealers need to stay competitive,” said Laryssa Alexander, President, Field Service Division at ECI Software Solutions. “Our work with Katun on this solution brings trusted hardware and smart device management together—helping dealers streamline operations, better serve their customers, and grow their businesses.” 

Why compatibility matters 

With compatibility assured, office equipment dealers gain the assurance of accurate, reliable data collection; the foundation of the powerful device monitoring capabilities in Pritnaista, such as: 

  • Automated meter collection for precise billing and reduced errors.
  • Device status alerts to identify and resolve issues quickly.
  • Remote service capabilities to reduce onsite visits and improve response times.
  • Detailed fleet reporting for clear visibility into fleet performance. 

The enablement between Arivia and Printanista platform also allows organisations to manage print fleets more effectively by automating fleet management, streamlining MPS operations, and reducing service workloads. 

 

"We’re thrilled to announce Arivia MFP compatibility with ECI’s Printanista, At Katun, we aim to provide cutting-edge solutions that meet the evolving needs of businesses. By ensuring compatibility with ECI’s Printanista device management platform, we’re making it easier than ever for organizations to control their print fleets, further simplifying their operations and supporting their business success." 

Tony Ko, Katun’s Vice President of Hardware and Business Solutions. 

About Katun  
Headquartered in Minneapolis, Minnesota, USA, Katun Corporation (Katun) is one of the world’s leading providers of OEM-equivalent imaging supplies and a comprehensive range of products and services for printers, copiers, and multifunction printers (MFPs). In 2024, Katun launched Arivia, their first line of MFPs. Katun has more than 45 years of experience in the office technology industry and serves approximately 8,000 dealer and distributor partners globally. Harnessing their wealth of industry expertise, Katun aims to bring clients, ‘Success Made Simple,’ offering products and services focused on reliability, simplicity, and innovation. www.katun.com

About ECI 
ECI Software Solutions provides cloud-based business software for running small and mid-sized businesses end-to-end. Built by experts in manufacturing, residential construction, building supply, office technology, field service, and wholesale/retail distribution industries, ECI’s industry-specific software connects businesses and customers, improving visibility, operational efficiency, and profitability. With ECI, businesses seamlessly integrate sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps, and payment processing. With more than 30 years of industry leadership, ECI is trusted by 25,000 customers in more than 90 countries globally. Headquartered in Westlake, Texas, it has offices in the U.S., Canada, Mexico, United Kingdom, Netherlands, Belgium, Norway, and Australia. For more information, visit www.ECIsolutions.com. 

To read the official press release, please visit: https://katun.com/latam/news/katun-announces-arivia-multifunction-printer-compatibility-with-eci-s-printanista-device-management-platform 

Recap 

The newly achieved full compatibility between ECI’s Printanista device management platform and Katun Corporation’s Arivia MFPs provides a significant advantage for organisations running managed print services. This strategic integration allows dealers to optimise their operations by enabling a suite of advanced features, including automated meter collection, remote service, and detailed fleet reporting. Ultimately, this collaboration simplifies the complexity of managing a print fleet, streamlines MPS operations, and enhances overall efficiency and document security, helping businesses grow and better serve their customers. 

FAQs

What are the main benefits of integrating Printanista with Katun Arivia MFPs?

The main benefits of this integration include automating print fleet management, streamlining Managed Print Service (MPS) operations, enhancing document security, and significantly boosting overall efficiency. This provides a competitive advantage for organisations managing print fleets.

What automated features are included with the Printanista and Arivia compatibility?

The compatibility provides a powerful suite of automated features, including automated meter collection, device status alerts, remote service capabilities, and detailed fleet reporting. These features help to reduce service workloads and simplify print operations. 

How does this collaboration help print dealers stay competitive?

This collaboration helps print dealers stay competitive by combining trusted hardware and smart device management. By enabling a suite of advanced features, the integration allows dealers to optimise their operations, better serve their customers, and grow their businesses.

How does the integration simplify managed print service (MPS) operations?

The integration simplifies MPS operations by automating meter collection and fleet management, providing device status alerts, and enabling remote service capabilities. This reduces service workloads and streamlines the complexity of managing a large print fleet. 

What kind of reporting capabilities are gained by connecting Arivia to Printanista?

By connecting Arivia devices to ECI’s Printanista, users gain access to detailed fleet reporting. This data visibility is crucial for organisations to effectively manage their print fleets and make informed decisions about their printing operations.