About the Author
Jeff Muir Senior Consultant
MarkSystems' Senior Consultants are not only experts on the software, they also bring their experience in the residential home construction industry to each implementation. This month, we would like to feature Jeff Muir, Senior Consultant with MarkSystems. We sat down with Jeff to learn more about his experience in the home building industry, impressions on the changes in the industry and get his advice on what builders need to look for in a new system.
I’ve been working in construction for almost 20 years. I started at age 14 as a general laborer during the summers and then full-time after 18. I was a carpenter for most of my teens and became a crew supervisor at the age of 19 and project manager at 20 overseeing customer homes, production homes, commercial, and multi-family projects.
I attended college at BYU-Idaho (2005-2006) but left in my second year when they ended their architecture program; I took that as a sign to start my own custom home-construction business. For six years I had my own business before I started working for a production builder in 2012 as a Purchasing Agent and eventually became a Purchasing Manager.
Having been in this business for nearly two decades, I’ve worked with several construction/business management systems and MarkSystems has by far been the best. I started consulting in 2016 and helping other builders implement the system.
In general, due to technology, I would say that home buyers have become more educated in what to expect from a home builder and in a new home. And, home builders have become more aware in delivering products that meet the needs of the changing market. I think this allows both parties to benefit from more livable and efficient homes.
The global information economy has stiffened competition which has resulted in elevating the quality level of homes being produced, even in rural areas. You can purchase a new home in a densely populated metro area or a small town with only one local builder and you can almost expect the same quality products and designs.
I have helped over 100 builders implement MarkSystems or with improving their businesses during or after implementation.
The most successful implementations rely on three things:
First, evaluate your business to identify the specific needs you are lacking, then shop around until you find the software that best meets those needs. There is never a perfect fit for anyone, but if a software can meet most of your needs, you can figure out how to best work with it to meet all your needs.
The complete integration between accounting, sales, purchasing, production, and warranty. The fact that everyone has access to all the information they need to fulfill their role and it’s actually live, real-time information.
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About the Author