Mark Watthuber

Managed IT Service Providers vs The Printer

Historically ECI has not been known to play in the managed IT (MSP) space, or so everyone thought. After attending our first IT Nation conference, where I spoke with many managed service providers, it quickly became clear that our solutions for remote printer monitoring, and enterprise resource planning (e-automate Printanista) have helped our customers become very successful in the MSP space. These customers, who are traditional copier dealers, have been progressively expanding their footprint into managed services, to offer more inclusive services to their clients.