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    Big Ideas for Small Businesses The latest news, industry insights and more about ECI, ERP, and cloud computing for small to mid-size business development. + Page 19

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    Business team developing a managed print services value proposition strategy in a busy office setting
    15/4/2019—ECI Staff Contributors

    Crafting Your Managed Print Services Value Proposition

    Learn how to craft a strong managed print services value proposition that sets you apart. Attract customers with a clear, concise, and strategic message.

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    person using cash register
    15/4/2019—ECI Staff Contributors

    7 Key Benefits of Managed Print Services for Your Business

    Explore 7 key benefits of managed print services (MPS), including cost savings, security, efficiency, and reduced waste—perfect for streamlining print operations.

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    Smiling office worker wearing a headset at a computer, with colleagues collaborating in the background.
    15/4/2019—ECI Staff Contributors

    5 Key Managed Print Services KPIs to Measure MPS Success

    Track these 5 key KPIs to measure Managed Print Services success—boost profitability, service, MRR, customer satisfaction, and operational insights.

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    person using printer
    15/4/2019—ECI Staff Contributors

    5 Key Benefits of Managed Print Services (MPS) for End Users

    Learn how managed print services help end users cut costs, simplify supply management, reduce IT load, automate tasks, and gain valuable device insights.

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    man yelling at phone
    12/4/2019—Darrin Smith

    Diffusing the Bomb: Understanding Anger

    Learn how understanding anger in customer service helps diffuse tension. Explore brain science, emotional triggers, and practical tips to manage tough situations.

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    figure of person raising hand
    5/4/2019—Jenna Guy

    How to Create Buyer Personas That Drive Marketing and Sales

    Craft buyer personas with this step-by-step guide to improve your targeting, personalize content, and align marketing, sales, and product teams around your ideal customer.

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    person using tablet
    27/3/2019—Matt Lippe

    2019 SMB Mobile and Digital Technology Trends

    Explore 2019 SMB mobile technology trends—AI, 5G, IoT, and more—transforming business apps, boosting efficiency, and enabling a mobile-first workforce.

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    Three millenial B2B coworkers in an office setting using digital tools for purchasing decisions
    Sales Strategies
    Business Growth
    14/3/2019—Jack Farris

    Are You Really Selling Your Products to the Correct Buyer?

    Are your sales efforts aligned with today's millennial buyers? Discover how persona-based selling and digital engagement can boost B2B and B2C success.

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    Two coworkers reviewing ERP software on a laptop in a manufacturing office, planning operations.
    12/3/2019—Bob Sproul

    Eight Reasons Manufacturers Need ERP

    Learn how ERP for manufacturers improves operations, inventory, and customer satisfaction. 8 key reasons to implement ERP and grow smarter.

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    Keyhole placard depicting a small business owner using cloud computing software
    Cloud-Computing
    Business Growth
    6/3/2019—ECI Staff Contributors

    3 barriers to cloud adoption for SMBs and why they shouldn’t matter

    Learn why security, maintenance, and cost shouldn’t stop cloud adoption for SMBs. Discover how the cloud reduces risk and saves time and money.

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    picture of the earth
    Cloud-Computing
    2/3/2019—ECI Staff Contributors

    Considering Artificial Intelligence and Machine Learning Technologies? Be Curious but Wary

    Understand artificial intelligence and machine learning in business. Learn how to spot real value, avoid hype, and make informed AI/ML tech investment decisions.

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    leadership spelled out
    Business Growth
    26/2/2019—Alicia Ellis

    Build Your Brand with Thought Leadership

    Learn how to use thought leadership for small business success. Share expertise, boost local presence, and become your industry’s trusted authority.

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