Technical Services Team Lead | M1
Mike Bonfig has more than two decades of experience delivering world class software upgrades and implementations. As a Senior Technical Consultant for ECI, Mike performs installations, upgrades and server migrations for customers. Additionally, Mike provides training and consulting to users of ECI’s ERPs and Data Collection systems and do system and environment analysis for customers. Mike’s deep software expertise enables him to serve as a liaison to Development for the technical consulting team, documenting, validating and reporting issues from the field to the Development team for resolution in the product.