How to Shine on the Service Stage
In order to expand beyond just selling and servicing office equipment and transition into MPS and Services you need to be flexible and efficient. Why? Efficiently helps to fuel better margins whilst growing your business. With increased levels of competition from companies like traditional office supplies dealers, who are expanding outside of their core business to gain a slice of a different pie, profitability and margins on equipment service are becoming much slimmer, so business is getting tougher. So what can you do about it? This whitepaper will discuss why you need to become a ‘service leader’ as margin pressure and competition get stronger.