Todd Harkness: Senior Vice President of Operations | ECI Software Solutions

Todd Harkness

Senior Vice President, Global Operations

As SVP of Global Operations, Todd is responsible for building operational efficiencies by standardizing processes, consolidating tools used for workflow and development, and using metrics/KPIs to leverage results. He drives these disciplines across ECI to facilitate continual improvement and optimization within our business units and functional teams. Todd’s passion is to keep ECI at peak performance so that the company always provides its customers world-class solutions and service.

Todd joined ECI as Vice President of the Building & Construction vertical in October 2011 and became President in January 2013. He brings 20 plus years of experience in vertical ERP software. Before joining ECI, Todd led the Support and Professional Services/Implementation organization for Epicor in their Lumber/Building Materials/Hardlines vertical. In addition, he has held various sales, product development, and IT leadership roles. Todd has an impressive background applying industry relationships and technology to develop software and service solutions for SMBs. In November of 2015, Todd became Senior Vice President of Global Operations for ECI.

Todd graduated from Appalachian State University with a Bachelor's of Science in Communication, concentrating in Marketing and Public Relations. He is married and has two beautiful daughters, one of whom is involved in competitive dancing and the other working in the medical field in Utah. In his spare time, Todd loves to golf, spend time with his family, and chase various athletic/artistic events supporting his daughters’ interests.

Todd Harkness

Industries Served


Helping small and medium-sized businesses compete and grow.

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Manage your manufacturing operation in a single solution.

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Home and Building Supply

Streamline operations and drive growth.

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Home Builders & Land Developers

Proven performance for home builders and developers.

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Office Technology

Your single source for service business management software.

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Equipment Maintenance & Service

Simplify your day-to-day maintenance and field service operations.

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Office Products

The competitive edge for independent office products dealers.

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Contract Office Furniture

Increase growth in an expanding market.

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Business Applications

Enhance your day-to-day operations.

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