M1® software empowers more than 25,000 users globally to manage their manufacturing operations and grow their businesses quicker and easier than ever before.
Since 2000, M1 has been an engine of growth for manufacturing businesses. Bowen and Groves was founded in 1992 by Geoff Groves, a manufacturing and engineering professional who decided to design a system where the users could be more efficient and productive while being empowered with a uniquely flexible ERP that could easily be adapted to any environment. M1 was launched to meet the specific needs of growing manufacturers and solve the issue of existing ERP systems that were not flexible enough to meet the needs of evolving manufacturing businesses. Acquired by ECi Software Solutions in 2009, it continues to stand as ECi’s flagship product and leading business unit serving the manufacturing industry.
We specialize in developing innovative solutions to help you succeed in competitive industries and against Big Box enterprises. Our solutions are tested for both quality but to make sure they are easy to use. Our customers are actively involved in the evolution of our products which ensures they are industry specific and relate to real businesses just like yours. Continual enhancement means that the software evolves along with your business. New features are regularly provided to all current customers through periodic version releases at no additional cost to you.
Focus on Your Growth
Our representatives are focused on helping your business grow and work closely with you to ensure you have the tools you need. All of our products and third-party offerings are carefully chosen to help improve efficiency and save money, enabling you to focus on customer service, expansion and competition.
Our Support Team truly cares about our customers and wants to help them succeed. Every team member has experience in the industry he or she serves, which means that every time you call, you get support built on true industry expertise. Our Support technicians are also cross-trained in both software and hardware to help resolve issues quickly without being handed off to several technicians.
When you go live with an ECi product, training doesn’t come to a halt. A dedicated account representative always available by phone is assigned to you. Additionally, we provide a variety of training options to fit your specific needs, from free webinars to on-site assessments to our users’ meeting, Connect Conference.
We value providing cutting-edge, industry-specific technology that helps you win. You and your business are unique and you deserve service that honors that. Each of our customers is a partner whose time and resources are valuable.