Customer Excellence Awards
PLEASE READ THE ECI CUSTOMER EXCELLENCE AWARDS TERMS AND CONDITIONS BELOW. BY SUBMITTING A NOMINATION, YOU FULLY AND UNCONDITIONALLY AGREE TO AND ACCEPT THESE TERMS AND CONDITIONS:
You must be eighteen (18) or over to submit an entry. Void where prohibited by law. You must be an active customer of ECI or any of its affiliates at the time of submission of an entry for the Award. Employees, officers, and directors of ECI, its parent companies, affiliates, subsidiaries, advertising, promotion and fulfilment agencies, and their respective immediate family members (spouse, mother, father, sister, brother, daughter or son, regardless of where they live) are not eligible to submit an entry. The winners in each of the 2 award categories will be notified. The winners of the ECI Customer Excellence Awards will be announced via a press release and presented in November 2022, at the regional ECI Connect Conferences.
To enter, submit an entry via ECI’s online award entry web page found at https://www.ecisolutions.com/en-gb/ab... All information required on the nomination form is found on the site.
Multiple entries are permitted. ECI and its affiliates, subsidiaries, directors, officers, employees and agents are not responsible for late, lost, incomplete, mutilated or misdirected nominations.
Winner Selection / Notification:
The nominations will be reviewed by an independent panel of judges consisting of ECI employees. The decision of the panel shall be final and binding.
The winning companies will be required to identify the individual who will be attending the Connect Conference awards ceremony on their behalf. The winning companies will purchase the selected individual’s coach class plane or train ticket and provide a receipt to ECI, and ECI will send a reimbursement check to the winning companies along with a 1099 or other applicable tax documentation required for the jurisdiction of the winning companies for the amount of the flight.
General Terms and Conditions:
Individuals or entities submitting entries agree to be bound by these Official Rules, or such other rules as ECI may reasonably require and post on this website from time to time, and by the decisions of ECI, which are final on all matters pertaining to the Award. ECI reserves the right to disqualify any entry that ECI determines to be in violation of any term contained in these Official Rules. Illegible, unintelligible or incomplete entries will also be disqualified. The Awards are governed by the laws of the United States, and in particular the laws of the State of Texas (without regard to conflict of laws principles). All federal, state and local laws and regulations apply. Award winners are solely responsible for any and all taxes, fees, duties, impounds, and surcharges of any kind whatsoever on award recognition, such that ECI shall have absolutely no responsibility, liability or obligation, financial or otherwise in connection with any of the foregoing. In order to receive the Award, winners may be required to execute and return an Affidavit of Eligibility, a Liability Release, and where lawful, a Publicity Release and any additional information, waivers and releases that may be required within ten (10) days of notification. Failure to return documents timely may result in disqualification with an alternate winner selected. If a potential winner cannot be contacted, is ineligible, is found to have violated any of these Official Rules, or such other rules as ECI may reasonably require, or fails to timely return the completed and executed declaration and releases as required, award may be forfeited and awarded to an alternate winner. Except where prohibited by law, Award winner’s acceptance of Award grants ECI and its licensees, affiliates and assigns, the right to print, publish, broadcast and use, worldwide forever in any media now known or hereafter developed, including but not limited to the world wide web, at any time or times, the winner’s name, portrait, photo, picture, voice, likeness, address (city/state) and biographical information as news or information and for advertising and promotional purposes without additional consideration; and further without such additional compensation, appear for, or provide biographical information for use in, any presentation or other activity which may include filming/audio/video/electronic/ digital or other recordings and/or interviews, as may be determined from time to time by ECI. Further, by accepting the Award, winners agrees to release and hold harmless ECI, its parents, affiliates, subsidiaries, advertising and promotion agencies and their respective directors, officers, employees, representatives and agents from any and all liability for any injuries, loss or damage of any kind to person, including death, and property, arising in whole or in part, directly or indirectly, from acceptance, possession, use or misuse of a prize, participation in any Award-related activity, or participation in this Award. Void where prohibited.
Limitations of Liability:
By submitting an entry, each participant agrees to release and hold ECI and the employees, officers, directors, shareholders, agents, representatives of ECI, their parent companies, affiliates, subsidiaries, advertising, promotion and fulfillment agencies, and legal advisors, harmless from any and all liability for injuries, losses, damages, rights, claims and actions of any kind in connection with the Award.
ECI, agents and representatives of ECI, their parent companies, affiliates, subsidiaries, advertising, promotion and fulfilment agencies and legal advisors are not responsible for and shall not be liable for: (1) late, lost, delayed, misdirected, undeliverable, illegible, unintelligible and incomplete entries or other correspondence; (2) telephone, electronic, technical, network, Internet, hardware or software problems or computer malfunctions, failures or difficulty of any kind including any injury or damage to entrant’s or any other person’s computer related to or resulting from participating in or downloading any materials associated with the Award entry; (3) failed, incomplete, garbled or entries; (4) any condition caused by events beyond the control of ECI that may cause the Award to be disrupted or corrupted (in which event, ECI reserves the right to cancel the Award, and select winners from all eligible entries received prior to the cancellation.); (5) any injuries, losses, or damages of any kind arising in connection with or as a result of award, or from participation in the Award ceremonies; or (6) any printing or typographical errors in the Award site, these rules or any materials associated with the Award. If, for any reason, the Award is not capable of being operated as planned by reason of infection by computer virus, worms, bugs, tampering, unauthorised intervention, fraud, technical failures, or any other causes which, in the sole opinion of ECI, could corrupt or affect the administration, security, fairness, integrity or proper conduct of this Award, ECI reserves the right at its sole discretion to cancel, terminate, modify or suspend the Award.
IN NO EVENT WILL ECI, ITS PARENTS, AFFILIATES, SUBSIDIARIES AND RELATED COMPANIES, THEIR ADVERTISING OR PROMOTION AGENCIES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS, BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE AWARD. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THIS SITE IS PROVIDED `AS IS` WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. SOME JURISDICTIONS MAY NOT ALLOW THE LIMITATIONS OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR EXCLUSION OF IMPLIED WARRANTIES SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR ANY RESTRICTIONS OR LIMITATIONS REGARDING THESE LIMITATIONS OR EXCLUSIONS.
As a condition of participating in these Awards, those submitting entries, entrants agree that any and all disputes which cannot be resolved between the parties, and causes of action arising out of or connected with this Award, shall be resolved individually, without resort to any form of class action, exclusively, before a court located in Dallas, Texas having competent jurisdiction, which Court shall apply the laws of the State of Texas without regard for doctrines of conflict of law. Further, in any such dispute, under no circumstances will participant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental or consequential damages, or any other damages, including attorneys’ fees, other than participant’s actual out-of-pocket expenses (i.e., costs associated with entering this Award), and participant further waives all right to have damages multiplied or increased.