ECI Software Solutions, a leader in cloud-based business management solutions, today announced the launch of the ThermoGrid Mobile App, which will enable small and medium residential service companies to manage the necessary functions of their businesses from anywhere, any time. Users will be able to create cost estimates and invoices on-site, as well as have continuous access to client data and organization calendars.
As field service professionals move from site-to-site for jobs, mobile capabilities have become a necessity for managing scheduling, dispatching and invoicing. Beyond offering employees an on-premise solution to help keep track of this information, residential service companies must provide users with mobile devices that can help manage all aspects of the job while on the road.
Acquired by ECI in September 2020, ThermoGrid is a SaaS solution designed to help contractors, cleaning companies, electricians, HVAC technicians, lawn care/landscaping businesses and plumbers. Recognizing the need to offer ThermoGrid users with state-of-the-art mobile capabilities, the team developed a mobile application to pair with ThermoGrid’s platform – enabling customers to run their business from anywhere.
“No matter where my technicians are, they can enter the customer’s name into the app and it auto-populates all the information they need for the job. We then can go in and enter the job information in real-time rather than on an online-basis,” said Stan Hiebert, General Manager at Titanium Mechanical. “What used to take 30 minutes now only takes them half the time. 100% hands down, I would recommend it to anybody.”
Now available for download on iOS and Android, ThermoGrid allows organizations to deploy mobile capabilities to their workforces by:
“Following the acquisition just months ago, we are thrilled to have already started building on ThermoGrid’s strong legacy of meeting its customers’ needs,” said Laryssa Alexander, President of the Field Service Division at ECI. “We look forward to continuing to support ThermoGrid with ECI’s developmental resources and show our commitment to those in the HVAC, electrical and plumbing contractor space.”
“We’re always looking for new ways to make doing business easier and more profitable for our customers, and businesses today doesn’t just get done behind a desk,” said Adam Cory, Business Unit Leader, ThermoGrid. “With the ThermoGrid Mobile App, we are providing our customers with the opportunity to have the best of both words, on premise and in the field.”
The mobile app is available now and full functionality is planned for release in phases through year end. To learn more visit: www.ecisolutions.com/equipment-maintenance-service/thermogrid/
ECI Software Solutions provides cloud-based business software for running small and mid-sized businesses end to end. Built by experts in manufacturing, residential construction, field
ECI Software Solutions provides cloud-based business software for running small and mid-sized businesses end to end. Built by experts in manufacturing, residential construction, service management, building supply, office technology, and wholesale/retail distribution industries, ECI’s industry-specific software connects businesses and customers, improving visibility, operational efficiency, and profitability. With ECI, businesses seamlessly integrate sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps, and payment processing. With more than 30 years of industry leadership, ECI is trusted by 24,000 customers in more than 80 countries globally. Headquartered in Fort Worth, Texas, it has offices in the U.S., Canada, Mexico, United Kingdom, Netherlands, and Australia. For more information, visit www.ECIsolutions.com.
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