Pacsoft Hero Image min

Complete Retail
Management Software

Designed specifically to reduce costs,
improve efficiency, and grow sales.

Improve efficiency and customer loyalty

Pacsoft is a retail business management software with smart workflows and innovative logic to help suppliers profitably grow. Our complete solution includes everything from in-store and mobile POS, accounting and inventory control, and tightly integrated purchasing optimisation. Plus, the software is easy-to-use and delivered in the cloud, so IT costs are slashed, and you have visibility into your entire business operation from anywhere, anytime.

Features

Core Features6

iOS Mobile Apps6

ECI Differentiators5

  • Point of Sale

  • Accounting

  • Inventory Control

  • Enhanced Logistics

  • Reporting & Business Intelligence

  • Mobility

  • iOpt IMS

  • iReports

  • iOpt Delivery

  • iOpt POS

  • iOpt Picking

  • iOpt Pricer

  • Cloud Based

  • Intuitive Interface

  • Industry Expertise

  • Training and Support

  • Demonstrated Success

Pacsoft Features

Core Features6

  • Point of Sale

  • Accounting

  • Inventory Control

  • Enhanced Logistics

  • Reporting & Business Intelligence

  • Mobility

iOS Mobile Apps6

  • iOpt IMS

  • iReports

  • iOpt Delivery

  • iOpt POS

  • iOpt Picking

  • iOpt Pricer

ECI Differentiators5

  • Cloud Based

  • Intuitive Interface

  • Industry Expertise

  • Training and Support

  • Demonstrated Success

Pacsoft | POS Quick Picks

Satisfy Customers and Improve Productivity

Our point of sale has many different options yet is still easy to learn and use. The touch screen interface drives valuable information to the business management system and encourages up-selling and cross selling. The software has all the features you need including quoting, customer orders, electronic signature capture, and mobile POS on wireless tablets!

Ready to grow sales and improve customer loyalty?

Integrate Your Finances to Improve Cash Flow

Pacsoft gives you the tools you need to manage the accounting process throughout your entire business including the ability to automatically post A/R invoices and credit memos, process customer deposits and credits, easily accept payments for outstanding A/R, and fax or e-mail statements to customers.

Receive and process electronic A/P invoices from supporting vendors, automatically match A/P invoices to received POs, utilise a multi-location G/L module, customise financial tables, export financial data in one step, and review with unlimited G/L history.

Pacsoft provides real-time dashboards, reports, and business intelligence, ensuring you always have a complete picture of your business from anywhere, anytime.

Want to streamline accounting?

Powerful Inventory Control with Optimisation Options

Pacsoft delivers comprehensive and powerful inventory control for retail hardware and building suppliers. From ordering, re-ordering, stock replenishment, stock transfers, fulfillment, centralised product administration, price and promotion management—we make it easy! You spend more money on inventory each year than any other area, so take advantage of our smart inventory optimisation system to substantially improve your ROI and ensure you get the right stock at the right time.

Ready to take the guesswork out of your stock management?

Running a Multi-store Operation Has Never Been Easier

Our multi-location functionality allows transparency of information between multiple stores. Accounts receivable, accounts payable, and stock data can all be shared, and the level of integration is configured to your requirements. No more desperate phone calls chasing stock—view stock availability by branch, at every branch.

Ready to save time and improve stock management across locations?

Pacsoft | Reporting Desktop

Improve Gross Margin and ROI

Pacsoft provides real-time dashboards, reports, and business intelligence, ensuring you always have the most complete picture of your business. From customer, inventory, sales, financial, staff, and supplier views—the iReports and iOptView mobile applications will arm you with the critical data you need, whenever you need it, with full drill-down to the transaction level.

Ready to get the critical information you need?

A Complete Line of Easy and Convenient iOS Apps

Pacsoft has a line of mobile applications that allow you to conduct business from anywhere at anytime. From our POS app that allows you to spend more time with customers, to our delivery app that helps make sure their orders arrive at the right location, our apps help your business compete in this fast paced, modern world.

Ready to go mobile and work more effectively?

Stock Management from Anywhere

Designed for large volume inventory control, with iOptIMS, you have complete integration to your inventory management system so you can update stock, print labels, and move inventory locations from anywhere.

Start managing your stock locations more effectively today!

Real-time Access to Your Information

Instantly analyse your business data with real-time access to daily, weekly, monthly, and yearly sales performance. Drill down to the transaction level to understand what drives the metrics and what you can do to improve your business. iReports makes it easy to understand complex data related to your accounts receivable, inventory, purchase orders, customer orders, quotations, and promotions.

Start efficiently analysing your business data today!

Pacsoft | iOpt Delivery mobile app

Improve Delivery Experience and Minimise Risk

Automate your delivery, receipt, and confirmation process with iOptDelivery. This convenient mobile app monitors and tracks your trucks in real-time, so you can instantly see what orders were delivered or are still pending. Capture proof-of-delivery signatures and take photographs of delivered goods to minimise risk while improving the customer experience. Plus, timestamp and GPS coordinates are saved in the system to reference anytime!

Learn how to better monitor your deliveries today!

Pacsoft | iOpt POS

Turn Your iOS Device Into a Mobile Register

Spend more time with customers by processing sales, quotes, and customer orders from the road or any location in your store. The iOpt POS mobile app acts like a “register in your hand,” helping you eliminate long queues and improve customer satisfaction. This multipurpose app offers immediate access to your point of sale information, so you can manage your business from anywhere, at all times.

Learn how to process sales from anywhere today!

Quickly and Accurately Pick Customer Orders

The convenient iOpt Picking mobile app is integrated with the Pacsoft customer order system, so you can be certain that you are picking the right items for your customers. Select orders based on their status and reference number and the app will instantly display the items that need to be picked. Plus, you can ensure the correct items are picked by scanning items as you go.*

Start making your picking process more accurate today!

*Mobile scanner sold separately

Shop Competitors to Track Retail and Quantity Pricing

This convenient mobile app helps seamlessly analyse competitive retail pricing. Create promotions and update pricing, quantity buys, and discount levels from anywhere, so you can capture more business by quickly adapting to market price changes.

Start efficiently tracking market prices today!

Data Protection and Cost Savings

ECI specialises in cloud-based solutions that help protect your data and reduce IT expenses. Your data is automatically backed up and hosted offsite for quick retrieval in the event of a natural disaster, fire or theft. Data is encrypted and backed by firewalls for maximum security, so only you can access it.

Plus, your business information is available 24/7/365. If you are at home or on vacation, you can access your system, look at sales history, review customer information, or place orders from anywhere!

Intuitive and Easy-to-Use Software

ECI's solutions are designed to be easy to use and intuitive to learn. New employees can start helping customers in minutes instead of days, saving you valuable time and money. Get customers through the check-out line quickly and improve loyalty by creating a positive experience with every transaction. Other software packages are complex, difficult to implement, cost prohibitive, or require a team of IT experts to operate. With ECI you get all the features you need to grow your business, with an intuitive interface and affordable monthly cost.

Industry-Specific Software Improves Effectiveness

ECI solutions are built specifically for home and building supply retailers, so you can leverage the software quickly and more effectively. Generic point-of-sale systems don’t have the industry features your business needs, which makes it harder to successfully leverage the technology.

ECI employees understand your business challenges and speak your industry's language, so they can offer real solutions to help your business immediately improve sales and margins. Plus, many ECI implementation specialists have worked in the industry, which helps make a transition smooth for the entire organisation.

Pacsoft | Training & Support

World-class Training and Support Team

Businesses come in all sizes and so do ECI training and support options. We host classes on a variety of topics that demonstrate how specific software features can help your company run more effectively. Improve sales and margins by leveraging training options that include weekly webinars, recorded trainings and personalised one-on-one sessions. Plus, our support teams are available to promptly handle urgent questions and keep your team moving. You’ll rest easy knowing your business is in good hands with ECI!

Software That Stands the Test of Time

Originally established in 1984 and acquired by ECI in 2019, Pacsoft has been a leading business management solution for building supply businesses in Australia and across the globe. Designed with innovative features and smart workflows, Pacsoft is a trusted solution to help independent suppliers profitably grow.

By offering comprehensive solutions that drive improved efficiency, customer loyalty and profitability, ECI has grown to support more than 4,000 home and building supply retailers.

RSM Personas Industry background

Get more done with Pacsoft

Cashiers

In today’s competitive market, it’s more important than ever to provide excellent customer service. You need to get customers through the retail check-out process quickly and have account information, transaction history, and other details at your fingertips. Using Pacsoft, you can easily:

  • Scan items, enter SKUs, or look up purchase history
  • Send receipts electronically and print prior transactions
  • Process returns and place special orders
  • Check item pricing, availability, and product details
  • Review account information and capture signatures at the time of sale

Pacsoft has the technology you need to compete with the big guys and foster loyalty!

Inventory Managers

Conducting physical inventory counts is time-consuming, tedious, and can be expensive. Nobody wants to work overnight or close the store several times a year to keep inventory straight. Pacsoft’s inventory management features allow you to:

  • Track inventory in real-time so you always know what’s in stock
  • Improve accuracy by reconciling shipments on receipt
  • Easily update and track inventory discrepancies, so shelf counts are accurate
  • Analyse inventory turn and seasonality, making it easier to place stock orders

Stop tying up cash on the shelves and start stocking smart with Pacsoft!

Purchasing Managers

It shouldn’t take hours to place an order. If you currently walk the aisles taking a visual inventory or “guesstimate” items in-stock, you have a higher likelihood of errors and disappointed customers. Pacsoft improves the ordering process because it:

  • Tracks inventory in real-time, eliminating guesswork for purchasing
  • Suggests re-orders based on the sales history, considering seasonality, special orders, and other circumstances that skew data
  • Electronically communicates with most major wholesalers and suppliers, making ordering seamless
  • Electronically links orders to receipts and transactions, so you can always find the documents you need
  • Makes your receiving process easy by identifying backorders, shorts, and other delivery issues

Complete orders quickly and purchase with confidence, knowing the exact items needed on the shelves. Make your purchasing more efficient and profitable with Pacsoft!

Bookkeepers

How long does it take you to find invoices, create statements, and stuff envelopes? Speed up your month-end process and get paid faster! Pacsoft allows you to:

  • Email statements and invoices, saving you time and money each month
  • Easily track customer payments and allocate to the right account
  • View data in real-time so you always have accurate information on accounts receivable status
  • Save money on printing, paper, and postage costs

Stop wasting time stuffing envelopes and instead focus on growing the business!

Cashiers

CREATE LOYAL CUSTOMERS

Cashiers

In today’s competitive market, it’s more important than ever to provide excellent customer service. You need to get customers through the retail check-out process quickly and have account information, transaction history, and other details at your fingertips. Using Pacsoft, you can easily:

  • Scan items, enter SKUs, or look up purchase history
  • Send receipts electronically and print prior transactions
  • Process returns and place special orders
  • Check item pricing, availability, and product details
  • Review account information and capture signatures at the time of sale

Pacsoft has the technology you need to compete with the big guys and foster loyalty!

Inventory Managers

STOCK THE RIGHT ITEMS

Inventory Managers

Conducting physical inventory counts is time-consuming, tedious, and can be expensive. Nobody wants to work overnight or close the store several times a year to keep inventory straight. Pacsoft’s inventory management features allow you to:

  • Track inventory in real-time so you always know what’s in stock
  • Improve accuracy by reconciling shipments on receipt
  • Easily update and track inventory discrepancies, so shelf counts are accurate
  • Analyse inventory turn and seasonality, making it easier to place stock orders

Stop tying up cash on the shelves and start stocking smart with Pacsoft!

Purchasing Managers

MAKE ORDERING EASY

Purchasing Managers

It shouldn’t take hours to place an order. If you currently walk the aisles taking a visual inventory or “guesstimate” items in-stock, you have a higher likelihood of errors and disappointed customers. Pacsoft improves the ordering process because it:

  • Tracks inventory in real-time, eliminating guesswork for purchasing
  • Suggests re-orders based on the sales history, considering seasonality, special orders, and other circumstances that skew data
  • Electronically communicates with most major wholesalers and suppliers, making ordering seamless
  • Electronically links orders to receipts and transactions, so you can always find the documents you need
  • Makes your receiving process easy by identifying backorders, shorts, and other delivery issues

Complete orders quickly and purchase with confidence, knowing the exact items needed on the shelves. Make your purchasing more efficient and profitable with Pacsoft!

Bookkeepers

SIMPLIFY MONTH-END PROCESSES

Bookkeepers

How long does it take you to find invoices, create statements, and stuff envelopes? Speed up your month-end process and get paid faster! Pacsoft allows you to:

  • Email statements and invoices, saving you time and money each month
  • Easily track customer payments and allocate to the right account
  • View data in real-time so you always have accurate information on accounts receivable status
  • Save money on printing, paper, and postage costs

Stop wasting time stuffing envelopes and instead focus on growing the business!

Let’s work together to empower your business.

Request a Pacsoft Demo

Designed specifically for building supply retailers, Pacsoft is ideal for:

  • Hardware Stores
  • Home Centres
  • Farm, Rural, & Pet Supply Stores
  • Tool Stores
  • Rental & Hire Stores
  • Garden Centers & Nurseries
  • Other Building Supply Retailers
Boardroom2

Since 1984, Pacsoft has been a trusted retail management system software for Australian building supply retailers.

Read about Pacsoft’s history of innovative industry-specific technology.

Originally established in 1984, Pacsoft has been a leading business management solution for building supply businesses in Australia and across the globe. Designed with innovative features and smart workflows, Pacsoft is a trusted solution to help independent suppliers profitably grow.

By offering a comprehensive solution that drives improved efficiency, customer loyalty, and profitability, Pacsoft grew its customer base to more than 350 building supply businesses and was acquired by ECI Software Solutions in 2019.

Today, Pacsoft is part of a family of innovative, industry-specific ERP solutions that help independent businesses thrive. The Pacsoft team supports more than 2,400 users and remains dedicated to providing superior technology and customer service. With a focus on cloud technology and mobile applications, the Pacsoft suite of solutions will keep retailers competitive well into the future.

Industry Resources

  • All Resources
  • Videos
  • Case Studies
  • Ebooks
  • Whitepapers
Pacsoft Overview Video

video

Pacsoft 2-minute Overview Video

Find out how Pacsoft's smart workflows and innovative logic help building supply retailers profitably grow.

Garlicksh Hardware

case study

Garlicks H Hardware

Read about how Garlicks H Hardware gained control and efficiency throughout their entire business with Pacsoft.

Bayswatermitre10

case study

Bayswater Mitre 10

Read how a move to Pacsoft helped Bayswater Mitre 10 increase inventory turnover by 60 percent.

Pacsoft superdoitcentre resource 530x370

case study

Super Do it Centre

Read how, with the help of Pacsoft, the Ponson family was able to fully automate all their back-office procedures, freeing up time for customer service.

RSGL

case study

Richmond Sand, Gravel & Landscaping

A move to Pacsoft helped Richmond Sand, Gravel & Landscaping serve the entire Northern Rivers region.

Bms mitre10

case study

BMS Mitre 10

Using Pacsoft, BMS Mitre 10 was able to decrease administrative costs and eliminate excess stock from its three locations.

Recession Proof Your LBM Business Resource Tile

ebook

Recession-Proof Your Business

Discover how successful building supply businesses can seize market share following shifts in the economy.

Software Deal Breakers7 Elements Every System Needs Resource Tile

whitepaper

Software Deal Breakers: 7 Elements Every System Needs

As you evaluate technology for your business, make sure to ask questions that highlight the capabilities in these seven areas.

Succession Planning How To Seamlessly Transition Your LBM Business Resource Tile

whitepaper

Succession Planning: How to Seamlessly Transition Your Building Supply Business

Get a high-level guide on creating a succession plan to help your business thrive when passed to future generations.

10 Steps To Ensure You Select The Right ER Pfor Your Business Resource Tile

ebook

10 Steps to Ensure You Select the Right Software for Your Business

Your software impacts employees, customers, vendors, and business processes. Don't make the wrong investment!

Protect Your Business From Ransomware Resource Tile

whitepaper

Protect Your Business from Ransomware

Learn about ransomware, who holds businesses’ data for ransom, why they do it, and steps to help protect your business.

How To Better Protect Your Business Data Resource Tile

whitepaper

How to Better Protect Your Business Data

Disaster can strike at any time. Learn about data protection best practices and recovery plans that work!

LBM Tech Trends What Are You Missing Resource Tile

ebook

Tech Trends: What Are You Missing?

Learn three technology trends that are driving better decision making, operational efficiencies, and cost savings for building supply businesses.

Is Your Business Data Protected Quiz Resource Tile

ebook

Is Your Data Protected? Take the Quiz

The consequences of a data breach to a business are numerous and overwhelming. Find out if your business is safe.

Customer Satisfaction Does Your Software Help Or Hinder Resource Tile

whitepaper

Customer Satisfaction: Does Your Software Help or Hinder?

Investing in technology that is fast, accurate, and customer focused has become a necessity for the building supply retailers.

5 Inventory Management Pitfalls To Avoid Resource Tile

whitepaper

5 Inventory Management Pitfalls to Avoid

Read how to streamline purchasing and inventory processes to drive efficiency, eliminate errors, and reduce costs.

Top10 Signs Your Business Has Outgrown Quick Books Resource Tile

whitepaper

Top 10 Signs Your Business Has Outgrown QuickBooks

As your organisation expands, you need to add new technology that is specific for your business and your industry.

Ditch Your Filing Cabinets Resource Tile

whitepaper

How eDocument Management Can Streamline Your Business

Ditch your filing cabinets, reduce paper documents, and improve the accessibility of business information.

Experiencing Sales Slump Resource Tile

ebook

Experiencing a Sales Slump? It Could Be Your Technology

Explore four software advances that are essential to remain competitive and grow.

Cash Is King Tips To Get Paid Faster Resource Tile

whitepaper

Cash Is King: Tips to Get Paid Faster

Examine best practices to manage accounts receivable, automate processes, and simplify your accounting routines.

12 Ways To Compete Against Big Boxes Resource Tile

whitepaper

12 Ways to Compete Against the Big Boxes

Explore your strengths and limitations as an independent retailer and develop a plan to compete and win.

5 Benefits Of Mobile Technology Resource Tile

ebook

5 Benefits of Mobile Technology

Learn how mobility empowers employee engagement, enhances productivity, and streamlines work processes.

7 Myths Cloud Computing Debunked Resource Tile

ebook

7 Myths of Cloud-Computing Debunked!

Understand the myths holding businesses back from moving to the cloud. and see if cloud is a fit for your business.

What people are saying about Pacsoft

Garlickshhardware 150x150 Normanvillem10 150x150 Bayswater mitre10 150x150 Banner mitre 150x150 Glynde mitre150x150 Mtbarker coop1 150x150 Johnsonbrosinvestment 150x150 Bunburymitre bridgetown 150x150
Access to 24-hour, 7 day a week customer support is great. Tasks that were previously difficult are now simplified and can be carried out by anyone. It’s reassuring to know Pacsoft is there when we need them.

Garlicks H Hardware


Pacsoft has been invaluable to my business, saving me time and money. It enables me to manage my margins and profitability more efficiently.

Normanville M10


Pacsoft has allowed me to spend more time at home with my children, rather than fixing computer problems.

Manager Bayswater Mitre 10


The IMS iPod app offers us the flexibility, mobility, and accuracy to keep Banner Mitre 10 a step ahead of our competitors.

Banner Mitre 10


I wanted a front-end Point of Sale look that was clear and user friendly. New staff need very little training and marvel on how easy it is to complete a sale and search for products and account customers.

Glynde Variety Hardware, SA


We needed a software package that was easy to use and gave us improved stock maintenance and merchandising capability, a reliable interface to our major supplier and it needed to be easy for staff to operate.

Mount Barker Co-op, WA


The reporting is excellent and allows us to easily identify areas where we can improve margin or stock turns.

Johnson Bros Investment (Avalon), NSW


I have spent over 10 years struggling with other point of sale systems and have finally found something that works.

Bunbury Mitre10 and Bridgetown Mitre10/Retravision


Get a Pacsoft Demo

Find out why Pacsoft is a trusted industry solution.

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Let’s work together to empower your business.

Get a Pacsoft Demo Today!

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