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Why ECi?

Our Mission

We are industry experts supporting the entrepreneurial spirit and profitable growth of small and medium size enterprises.

At ECi, our passion is to make your business stronger than it was the day before. We want you to be able to say “I win” every day! How do we do that?

Innovative Solutions

We work to develop innovative solutions that keep you able to succeed in competitive industries and against the Big Box enterprises. Our solutions are tested not only for quality but to make sure they are easy to use. Our customers are actively involved in the evolution of our products which ensures they are industry specific and relate to real businesses just like yours. Continual enhancement means that the software evolves along with your business. New features are regularly provided to all current customers through periodic version releases at no additional cost to you.

Focus on Your Growth

Our representatives are focused on helping your business grow. All of our products and third-party offerings are carefully chosen to help improve efficiency and save money so that you can focus on customer service, expansion and competition. Your representative will work closely with you to ensure you have the tools you need.

Top-Tier Support

Our Support Teams truly care about our customers and want to help them succeed. Each member of Support has experience in the industry he or she serves. That means that every time you call, you get not only support but true industry expertise. Our Support technicians are also cross-trained in both software and hardware so that your issues can be resolved quickly without being handed off to several technicians.

Ongoing Training

When you go live on an ECi product, your training does not come to a halt. A dedicated account representative is assigned to you and is always available by phone. In addition, we provide a variety of training options to fit your specific needs from free webinars to on-site assessments to our yearly national users’ meeting, Connect Conference.

Our Values

We value providing cutting-edge, industry-specific technology that helps you win. You and your business are unique and you deserve service that honors that. Each of our customers is a partner whose time and resources are valuable and to be used to maximum efficiency. It is an honor to serve you and we look forward to you joining the ECi family and helping you say “I win” every day!

Learn More

Learn more about what our software can do for your business, or schedule a demo. Learn More>>

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Customer
Testimonials

ECi Advantage helps lumber yards, hardware stores, feed stores

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ECi Advantage customer T. Bartlett

Bartlett Enterprises: Managing Their Business is Easier

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ECi Advantage customer Best Electric

Best Electric and Hardware: Staying Competitive Through Innovation

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ECi Advantage customer Glenn Wilson

Henson Lumber: Advantage Took Them into the Computer Age

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ECi Advantage customer Myers Lumber

ECi Advantage Keeps Myers Lumber Looking to the Future

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ECi Britannia customers Bailey Office Equipment

Britannia Brings Powerful New Web Presence for Bailey Office Equipment

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ECi Britannia customer 1Stop

1Stop Business Supplies: The Small Business That Runs Big

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ECi Britannia customer Mickey Thomas

Benton-Thomas Office Products: Happy to be Back with Britannia!

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ECi Britannia customer Buffalo Business Products

Buffalo Business Products: Britannia Builds a Business Turnaround

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ECi Britannia customers from Fischers

Return to Britannia Brings an End to Headaches for Fischers

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ECi Britannia customers Ideal Office Source

Ideal Office Source: Britannia Turns a Troubled Dealership Around

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ECi Britannia customer Jackson Data

Jackson Data: Competing with the Big Boxes Using Britannia Ecommerce

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ECi Britannia customer Coco Mapu

OFFICEXPRESS & Art Supplies: A Successful Part-Time Business

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ECi Britannia customer Tri-State Office Products

Tri-State Office Products: Growing on the Basis of a Powerful Blend of Industry Experience, Service Excellence and Technology

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ECi DDMS customer Artlite

Artlite Office Supply Blends Family Values and Leading Technology for Growth

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ECi DDMS customer Brown and Saenger

Brown & Saenger: 19th Century Roots With a 21st Century Vision

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ECi DDMS customer FM Resources

FM Resources: an Effective One-Stop Shop Strategy

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ECi DDMS customer Guernsey

Guernsey Office Products Hosts President Bush

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ECi DDMS customer Herald Office Systems

Herald Office: "Our Premier Account Rep's Like a Member of Our Staff"

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ECi DDMS customer Joe Ragan's Coffee

Joe Ragan's Coffee Uses DDMS to Run Successful Multi-faceted Business

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ECi DDMS customer Lititz

Embracing Technology Keeps Lititz Office Products Ahead of the Curve

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ECi DDMS customer L & M

L&M Office Furniture: Managing Operations with DDMS

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ECi DDMS customer Norman White, Newtown Office Supply

Newtown Office Supply: Making the Most of DDMS

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DDMS customer Mike Fikany

Sun Office Products: Gearing Up to Move to the Next Level

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DDMS customer Mike Fikany

Village Office Supply: Superior Technology Keeps Us in the Game

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DDMS customer Mike Fikany

Village Office Supply: Superior Technology Keeps Us in the Game

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ECi DDMS customer Write Now! Office Products

Switch to DDMS Ends IT Nightmare for Write Now! Office Products

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ECi La Crosse: what users say

Find out what our users are saying about ECi La Crosse

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ECi La Crosse customer MBM

MBM: from Small Business to Top 10 Canon Dealership with ECi La Crosse

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ECi La Crosse customer Lenny Brown, The Phillips Group

The Phillips Group: Managing Multiple Areas with ECi La Crosse

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ECi M1 customer Mark Farnan

May Advertising Goes from Using Three Software Systems to One with M1

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ECi Britannia customer 1Stop

Listawood Automates Entire Business with One Software System: M1

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ECi OMD customer Future Digital

Future Digital: Sales Improve 50% with ECi's OMD®

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ECi OMD customer Nevill Imaging

Nevill Imaging Solutions: Award-Winning OMD User

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ECi RockSolid POS customer John Morris

Find Out What Users Say about the Fastest Growing Software for Hardlines

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ECi RockSolid customer Jeff Bird

B&B Hardware: Simplicity is the Key

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ECi RockSolid customer George Edwards

Champaign: RockSolid Lets Them Spend More Time on Sales

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ECi RockSolid customer Alan Talman

RockSolid Takes POS, Purchasing and Productivity to the Next Level at Karp's

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ECi RockSolid customer Alan Talman

Switch to RockSolid Brings Big Cost Savings to Powers Do it Best

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ECi RockSolid customer Jim Hilliard

ECi RockSolid Provides Solid Foundation for Hardware Store Turnaround

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ECi RockSolid customers Kermit and Kris Singelstad

Singelstad Hardware: Building a Model for Growth on a RockSolid Foundation

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ECi RockSolid customers Susan and Steven Tonnies

Tonnies' Service and RockSolid Technology: a Powerful Value Proposition

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ECi TeamDesign customer CFS

Contract Furniture Source Furnishes the Globe with the Help of TeamDesign

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ECi TeamDesign customer Office Images

TeamDesign® Provides Solid Framework for Office Images’s Growth

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ECi TeamDesign customer Spaces Inc.

TeamDesign® Puts Spaces Inc. Back On Track

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ECi TeamDesign customer Mike Hunter

Workspace Solutions: Growing a Business Without Adding Staff

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 ECi TeamDesign customer Annamarie Smith, WorkSquared Inc.

WorkSquared Excels In Tough Market With TeamDesign®

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