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FAQ

What is Connect?

Connect Conference is the biennial meeting for you, the users of ECi’s software products for independent businesses. Each conference gives you the chance to get intensive training on your software and all aspects of running a business, from sales and marketing training to legal and HR classes. At Connect you have the unique opportunity to work one-on-one with trainers and tech support, meet company executives and network not only with other members of your own industry but across all represented industries including building and construction, residential construction, hardware, office products, contract furniture, field service, and manufacturing.

Who should attend Connect?

The ECi Connect Conference is for you, the users of ECi’s products and business solutions. Whether you are a business owner, IT professional, manager, or first-time user, we have classes that will fit your training needs.

What is the Connect Conference?

Connect Conference is the biennial meeting for you, the users of ECi’s software products for independent businesses. Each conference gives you the chance to get intensive training on your software and all aspects of running a business, from sales and marketing training to legal and HR classes. At Connect you have the unique opportunity to work one-on-one with trainers and tech support, meet company executives and network not only with other members of your own industry but across all represented industries including building and construction, hardware, office products, contract furniture, field service, and manufacturing.

Who should attend the conference?

The ECi Connect Conference is for you, the users of ECi’s products and business solutions. Whether you are a business owner, IT professional, manager, or first-time user, we have classes that will fit your training needs.

When will the conference be held?

November 5—7, 2018

November 5 — Pre-conference Workshops (additional fee), Exec Connect meetings (pre-registration required), General Session, Vendor Expo & Tech Lab, and Welcome Reception

November 6—7 — Training sessions, Vendor Expo & Tech Lab

Where will the conference be held?

All conference events will be held at the New Orleans Marriott in the historic French Quarter unless otherwise noted.

What is the price of attending Connect?

Early bird registration - $789 (before September 21, 2018)

Regular registration - $889 (after September 22, 2018)

Early bird group rate (3 or more attendees) - $739

Regular group rate (3 or more attendees) - $839

Guest Rate - $179 (non-conference attendees)

Pre-conference workshops - $199 

Why should I attend Connect Conference?

Educate — Get intensive training on your software and all aspects of running a business, from sales and marketing advise to legal and HR sessions.

Collaborate — Work one-on-one with trainers and tech support, meet company executives, and network not only with other members of your own industry but across all represented industries.

Inspire — Take home ideas to propel your software and business to the next level, encourage and be encouraged by fellow attendees, and be heartened by the Everyday Hero Award!

Training sessions will be available for the following ECi business solutions:

  • Acsellerate
  • DDMS and DDMSPLUS
  • e-automate
  • FMAudit
  • JobBOSS
  • M1
  • MarkSystems
  • PrintFleet
  • Red Falcon
  • RockSolid and RockSolid MAX
  • Spruce
  • TeamDesign

What is the cancellation policy?

Cancellations received on or before Friday, September 21, will receive a 50% refund. However, you may substitute your registration to someone else. If you have any questions or would like to do a substitution, please contact us at conference@ecisolutions.com. All cancellations or substitutions must be received in writing.

You will be responsible for cancelling or substituting your hotel reservation.

Can guests attend?

You will have the option to register a guest as part of your registration process. If you have already registered, you can access your registration on the site using the password you were given and update your registration, adding the guest.

Guests can attend the Vendor Expo, Receptions, and Meal Functions. Training sessions are not included in this registration.

Can you help me justify attending the conference to my boss?

Yes. We have a sample cost justification letter created in Microsoft® Word that can be downloaded onto your company letterhead and edited to fit your needs.

Download the justification letter

How many attendees do you expect?

We expect more than 800 attendees.

Will there be a Vendor Expo?

Yes, ECi has invited all our vendors to participate. These vendors will be a cross section of each industry including: Lumber and Building Materials, Residential Home Construction, Managed Services, Field Service, Office Furniture, Office Supplies, Manufacturing, Credit Card Processing, and Sales and Business Intelligence.

How can I participate in the Vendor Expo or become a Sponsor?

Whom do I contact with questions?

Send all questions to conference@ecisolutions.com or call 972-661-6413.

Where can I learn more about New Orleans?

New Orleans has a rich history with a vibrant culture that’s alive and well today. With tons of restaurants, bars, museums, and shopping, there is something for everyone in the Big Easy. Visit the New Orleans Convention & Visitors Bureau Website for more info - https://www.neworleans.com/

Why is New Orleans called the Big Easy?

Who knows? The Big Easy was possibly a reference by musicians in the early 20th century to the relative ease of finding work there. It may have originated in the Prohibition era, when the city was considered one big speakeasy due to the government's inability to control alcohol sales in open violation of the 18th Amendment. Locals attribute the widespread use of the nickname to the late Betty Guillaud, a gossip columnist from the Times-Picayune. They say that Guillaud used the term first in the early 1970s to compare life in New York City—the Big Apple—to life in New Orleans—The Big Easy.

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