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ECi Customer Success Stories

Read what ECi customers have to say about us.

Customer Case Studies
Product Case Study
ECi Advantage ECi Advantage users What Advantage Users Are Saying: Learn how ECi™ Advantage has helped many successful hardware, lumber, and farm and ranch supply businesses.
ECi Next Generation Advantage customers Mac and Jenny Holder Arkansas Valley Lumber: Next Generation Advantage Put Us Back on the Right Track
ECi Advantage customer T. Bartlett Bartlett Enterprises: Managing Their Business is Easier
ECi Advantage customer Best Electric Best Electric and Hardware Co.: Keeping the Family Business Competitive Through Innovation
ECi Advantage customer Economy Supply Economy Supply: Next Generation Advantage Provides Future Growth Platform
ECi Advantage customer Glenn Wilson Henson Lumber: Advantage Took Them into the Computer Age
ECi Advantage customer Myers Lumber Next Generation ECi Advantage Keeps Myers Lumber Looking to the Future
ECi Britannia ECi Britannia customer 1Stop 1Stop Business Supplies: The Small Business That Runs Big
Switching to Britannia Brings Powerful New Web Presence for Bailey Office Equipment
ECi Britannia customer Mickey Thomas

Benton-Thomas Office Products:
Happy to be Back with Britannia!

ECi Britannia customer Buffalo Business Products Buffalo Business Products: Using Britannia as a Foundation to Build a Business Turnaround
ECi Britannia customers from Fischers Return to Britannia Brings an End to Headaches for Illinois Dealer Fischers, Inc.
ECi Britannia customers Ideal Office Source

Ideal Office Source:
Britannia Turns a Troubled Dealership Around

ECi Britannia customer Jackson Data Jackson Data: Successfully Competing with the Big Boxes Using Britannia Ecommerce
ECi Britannia V5 customer Mister Paper Mister Paper: Upgrading to Britannia V5 Increased Efficiency and Customer Service
ECi Britannia customer Coco Mapu OFFICEXPRESS & Art Supplies: A Successful Part-Time Business
Perimeter Office Products: Website Customization Services from Britannia Help Level the Online Playing Field
ECi Britannia customer Tri-State Office Products Tri-State Office Products: Growing on the Basis of a Powerful Blend of Industry Experience, Service Excellence and Technology
ECi DDMS customer Artlite Artlite Office Supply: Successfully Blending Family Values and Leading Edge Technology for Growth
PDF Artlite Office Supply (174 KB)
ECi DDMS customer Brown and Saenger Brown & Saenger: 19th Century Roots With a 21st Century Vision
PDF Brown & Saenger (289 KB)
ECi DDMS customer FM Resources FM Resources: Successfully Executing an Effective One-Stop Shop Strategy
PDF FM Resources (188 KB)
ECi DDMS customer Guernsey Guernsey Hosts President Bush
PDF Guernsey Office Products (1 MB)
ECi DDMS customer James Foxworthy Herald Office Systems: “Our Premier Account Management Rep Is Like a Member of Our Staff”
ECi DDMS customer Joe Ragan's Coffee Joe Ragan's Coffee Uses DDMS to Manage a Highly Successful, Multi-faceted Business
ECi DDMS customer Lititz Embracing Technology & Responding to Change Help Keep Lititz Office Products Ahead of the Curve
PDF Lititz Office Products (155 KB)
ECi DDMS customer L & M L&M Office Furniture: Managing Operations with DDMS
PDF L&M Office Furniture (592 KB)
ECi DDMS customer Norman White, Newtown Office Supply Newtown Office Supply: Making the Most of DDMS
PDF Newtown Office Supply (188 KB)
ECi DDMS customer John Haupstueck, Rosa's Office Plus Rosa's Office Plus: DDMS Like a “Key Employee”
DDMS customer Mike Fikany Sun Office Products: Gearing Up to Move to the Next Level
DDMS customer the Supply Room The Supply Room Companies: ECi “an Extension of Our IT Department”
ECiCloud for DDMS customers Union Office Union Office: ECiCloud Keeps a Dealership Growing Despite Big Competition
DDMS customer Village Office Supply Village Office Supply: Superior Technology Keeps Us in the Game
DDMS customer Write Now! Office Products Switch to DDMS Ends IT Nightmare for Write Now! Office Products
ECinteractive ECinteractive customer Artlite Artlite Office Supply: Successfully Blending Family Values and Leading Edge Technology for Growth
PDF Artlite Office Supply (174 KB)
ECinteractive customer Brown and Saenger Brown & Saenger: 19th Century Roots With a 21st Century Vision
PDF Brown & Saenger (289 KB)
ECinteractive customer FM Resources FM Resources: Successfully Executing an Effective One-Stop Shop Strategy
PDF FM Resources (188 KB)
ECi DDMS customer Norman White, Newtown Office Supply Newtown Office Supply: Making the Most of DDMS
PDF Newtown Office Supply (188 KB)
ECinteractive customer Mike Fikany Sun Office Products: Gearing Up to Move to the Next Level
DDMS customer Village Office Supply Village Office Supply: Superior Technology Keeps Us in the Game
ECi La Crosse ECi La Crosse: what users say What La Crosse Users Are Saying
ECi La Crosse customer MBM Modern Business Machines: Empowering Employees Through Technology
ECi La Crosse customer Lenny Brown, The Phillips Group The Phillips Group: Managing Multiple Areas with ECi La Crosse
PDF The Phillips Group
ECi M1 ECi M1 customer Brad Knilans JEM Technical: Leveraging M1’s Customization Power to Increase Productivity
ECi OMD customer Future Digital May Advertising Goes from Using Three Software Systems to One with M1
ECi Britannia customer 1Stop Listawood Promotional Products Automates Entire Business Using One Software System: M1
ECi OMD ECi OMD customer Future Digital Future Digital: Closing Sales with OMD
PDF Future Digital
ECi OMD customer Nevill Imaging Nevill Imaging Solutions: Award-Winning OMD® User
ECi RockSolid POS ECi RockSolid POS: what users say What RockSolid POS Users Are Saying
ECi RockSolid customer Jeff Bird B&B Hardware: Simplicity is the Key
ECi RockSolid customer Ryan Clifford Bethel True Value: Growth and Profitability on a Firm Platform with RockSolid
ECi RockSolid customer DeWayne Walters Billy Jack’s Hardware: RockSolid Delivers Major Productivity Gains for Orgill Store
ECi RockSolid customer George Edwards Champaign Do It Best Hardware: RockSolid Lets Them Spend More Time on the Sales Floor
ECi RockSolid customer Jen Roman Four Star True Value: Switch to RockSolid Brings Six-Percent Margin Boost
ECi RockSolid customer Phil Hazen Hazen Hardware: RockSolid's Technology Helps Store Grow
ECi RockSolid customer Alan Talman RockSolid Takes POS, Purchasing and Productivity to the Next Level at Karp's Hardware Store
ECi RockSolid POS customer RockSolid POS Keeps Keith’s Hardware Strong and Growing
ECi RockSolid POS customer McNeely's Do-It Center: RockSolid's Benefits Go Straight to the Bottom Line
ECi RockSolid customer Matt Morrell Powell Hardware: Switch to RockSolid Generates Big Time Benefits
ECi RockSolid customer Alan Talman Switch to RockSolid Brings Big Cost Savings, Productivity Gains to Powers Do it Best
ECi RockSolid customer Byron Bunnell, owner of Rainbow's Home Center RockSolid Smoothly Runs Store with Diversified Product Assortment and 10 Registers
ECi RockSolid customer Scott Roberts Roberts Hardware & Lumber: Switch to RockSolid Makes Life Simpler and Less Expensive
ECi RockSolid POS customer Lloyd Greene Rotan Mercantile: RockSolid Provides Handy Affiliate Technology that's Easy to Use
ECi RockSolid customer Jim Hilliard ECi RockSolid Provides Solid Foundation for Hardware Store Turnaround Effort
ECi RockSolid customer Singelstadt Do It Best Hardware Singelstad Do It Best Hardware: Building a Model for Steady Growth on a RockSolid Foundation
ECi RockSolid customers Mark and Mendy Thompson Thompsons: RockSolid Helps Makes Life Simpler and More Profitable
ECi RockSolid customer Singelstadt Do It Best Hardware Tonnies Hardware & Rental: Century-Long Tradition of Service Combines with RockSolid Technology to Create a Powerful Value Proposition
ECi RouteTrak ECi DDMS customer Joe Ragan's Coffee Joe Ragan's Coffee Uses DDMS to Manage a Highly Successful, Multi-faceted Business
ECi RouteTrak customer Supply Room The Supply Room Cuts Costs, Grows Revenue with RouteTrak™
ECi RoutePerfect and ECi Routetrak customer Warehouse Direct Warehouse Direct: Saving Thousands with ECi Delivery Management
PDF Warehouse Direct Office Products
ECi TeamDesign ECi TeamDesign customer CFS Contract Furniture Source Furnishes the Globe with the Help of TeamDesign®
ECi TeamDesign customer Office Images TeamDesign® Provides Solid Framework for Office Images, Inc.’s Growth
ECi TeamDesign customer Marissa McKeon Pannello Systems: Distributor Takes to the Cloud to Make the Most of TeamDesign
ECi TeamDesign customer Mike Hunter Workspace Solutions: Growing a Business Without Adding Staff
 ECi TeamDesign customer Annamarie Smith, WorkSquared Inc. WorkSquared Excels In Tough Market With TeamDesign®

ECi Customer Success Stories - Small Business Success Stories - ECi Customer Testimonials And Profiles

ECi Statistics

  • Over 7,300 dealers and distributors use ECi business software
  • Over $1 billion in
    e-commerce sales
    flow through ECi web storefronts each year. These transactions occur in more than 20 countries, and are made in over 20 different languages.
  • ECi systems process over $20 billion in transactions
    for millions of small and medium sized businesses annually.