Fort Worth, Tex. — ECi Software Solutions, a leader in cloud-based business management solutions, today announced that one executive administrative license of Acsellerate® Sales Intelligence and CRM software is now included in its DDMS® and DDMSPLUS™ ERP systems. Existing DDMS and DDMSPLUS customers can immediately take advantage of Acsellerate features including CRM, reporting, analytics and more, and all new sales will include a single Acsellerate license as part of the system. The CRM tool is integrated with the ERP system, creating a seamless user experience.
The industry-leading Acsellerate sales intelligence and customer relationship management (CRM) solution integrates business-critical ERP information with easy-to-use software to help dealers and their teams make data-driven, fact-based decisions. CRM provides insight into customer trends; this invaluable business intelligence helps in the creation of marketing and sales plans and improves contract management. In addition to CRM, Acsellerate simplifies reporting, triggers alerts, aligns organizational KPIs and gives insight into profitability per customer, contact, and item.
“Bringing the power of Acsellerate to our DDMS and DDMSPLUS customers allows them to gain powerful insights from the data already in their business management system,” said Steve Sabatini, VP of Analytics and Strategic Data Services for ECi. “They can use those insights to further enhance the customer experience while improving margins—a true win-win. We are continually enhancing the Acsellerate product to provide our customers a cutting-edge tool that helps them to remain competitive and grow their businesses.”
“Adding an Acsellerate license to DDMS and DDMSPLUS increases the value of the business management system to our customers,” said Brian Bowerfind, ECi Distribution Division President. “It will give them a new level of business insight so that they can improve processes to become even more successful.”
To learn more about the Acsellerate and DDMS/DDMSPLUS bundle and the other aftermarket products that are available to help increase business efficiency and profitability, visit the website.