Fort Worth, Tex. — ECi Software Solutions, a leader in cloud-based business management solutions, today announced that it has entered into a new strategic relationship with Harvest Ventures, Inc., adding the leading software consulting firm to its Macola® ERP Customer Success Team.
ECi is committed to providing Macola customers with the best professional services personnel who understand their growth and software needs. As part of that commitment, the company has created a Customer Success Team comprised of both employees and independent contractors who are well versed in the industries in which Macola users operate. As an expert in ERP for small and medium-sized businesses and long-time service provider to Macola users, Harvest Ventures will be a critical asset to ECi’s focus on this initiative so that it can continue delivering unmatched professional services to its customer base.
“We are happy to join the ECi Professional Services team and look forward to continuing to assist Macola customers in their daily operations,” said Nola Hofman, CPA, CMA, President of Harvest Ventures, Inc. “For 20 years, Harvest has helped Macola customers make ERP the backbone of their businesses. We are pleased to take this relationship to the next level with ECi and look forward to what the future brings as we continue our work together in helping Macola customers grow their businesses.”
“Since Macola joined the ECi manufacturing family, we have set out to build the best possible team of Professional Services experts globally to ensure our customer base receives top-notch support,” said Matt Heerey, Senior Vice President Customer Success, for ECi Manufacturing. “Adding Harvest Ventures to that team is a significant step in the mission, as the company brings extensive product knowledge and a track record for helping Macola customers improve business management and results. Looking ahead, we will continue on our path to strengthen the team by adding additional expert resources.”
To learn more about the Macola Customer Success Team, visit here.