Cambridge, England— ECi Software Solutions Ltd (www.ECi.eu) today announced that Nick Gradwell has been appointed Managing Director and Business Unit Leader of its European Operations. In his new role, Gradwell will be responsible for driving the strategic direction of the European business.
“Nick joined our European team in October 2014 as Director of Product Development and Product Management,” said Michael Gibson, SVP of Worldwide Sales and Marketing for ECi. “He immediately made a significant impact in those two important areas of our business. In early 2015 Nick accepted the expanded role of General Manager of UK and Ireland, where he led a number of key strategic initiatives and executed many changes in the operative side of the business which resulted in improvements and increased efficiencies. In addition, he has also done an excellent job in building strong relationships with our European associates and has an ’open door‘ policy that has made him very approachable and engaging with our team. He has demonstrated the leadership, managerial skill sets and strategic agility we expect from our Business Unit Leaders at ECi and so it was an easy decision to promote him into the role to oversee all of the European business. I look forward to positive developments for both ECi and our customers under his leadership.”
Gradwell brings more than 20 years of experience in product design and management to ECi Europe and has previously served in senior product management, software development, project and professional services roles. A keen proponent of data-driven product management and agile technologies, he has successfully introduced and developed these principles in several companies to help streamline processes, improve customer satisfaction and increase the quality of software products with a view to growing revenue and profitability.
“I am honoured to have been offered this position within the ECi family and relish the challenge,” said Nick Gradwell. “The technology and services we provide play a critical role in the long-term success of our customers and I am excited to lead the ECi team in Europe as we continue to drive excellence in our software for the customers we serve.”
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