Supporting the entrepreneurial spirit

ECi Software Solutions Announces Release of Red Falcon™ Software

State-of-the-art business system allows office products dealers to manage multi-vertical OP operation

Fort Worth, TX ECi Software Solutions (, a leader in industry-specific information technology solutions, today announced the release of Red Falcon™ software, a business system for the office products industry that provides a combination of robust ERP and next-generation e-commerce at an affordable price. Red Falcon will serve independent dealers in office supplies, furniture and equipment that want to grow their businesses by continued expansion into e-commerce and other business verticals. For further wallet share increase and margin improvement, Red Falcon software can integrate with ECi’s Acsellerate®, Profitability Manager™, e-automate® and TeamDesign® software systems.

“The greater office products industry is a tough and transitioning market,” said Andrew Morgan, president of ECi’s Office Products Division. “We are especially proud and excited to bring Red Falcon to dealers. This industry is very competitive and the trend toward consolidation of vertical markets makes the stakes even higher. To compete in this market and remain independent, a dealer has to have not only a system that can handle multiple verticals but also viable e-commerce. Having e-commerce fully integrated in your back office system is a business necessity. Red Falcon couldn’t have come at a more opportune time.”  

“Dealers want to leverage e-commerce,” said Ron Books, president and CEO of ECi. “But they need their e-commerce system to work seamlessly with their ERP system and they also need to rest assured that their system has the latest in security features. I can’t wait to get Red Falcon into the dealers’ hands so that they can see how much it can improve their businesses. This product is a tool that will help office products dealers grow, prosper and remain independent.”

“ECi is always on the leading edge when it comes to software solutions for the independent office products dealers,” said Paul Gatens, Vice President of E-Commerce and Marketing Services at S.P. Richards. “Red Falcon is a great step forward for the independent dealer and for ECi and we are proud to play a part in it.” 

A key feature of Red Falcon is a customizable Web storefront that allows a company to promote their brand, pricing and services to a wide consumer base not limited by geographic location, enabling business owners to compete against big-box players like Amazon and Staples. The system is current with PCI compliance recommendations. It also boasts a fast search tool that creates an easier and more enjoyable online shopping experience for dealers’ customers. Red Falcon represents the best of both worlds between ECi’s other office products business systems, Red Cheetah™ and Britannia V5™ software. Red Falcon provides both a strong back office system and fast, cutting-edge e-commerce. ECi will consolidate platforms so that they are able to move faster in all aspects to better serve the dealer base. 

To learn more about Red Falcon and the other products ECi offers, please visit

About ECi

ECi Software Solutions provides end-to-end business management software and services, focusing on cloud-based technologies. For 30+ years, ECi has served small to medium-sized manufacturing, wholesale/retail distribution, building and construction, and field service organizations. Privately held, ECi is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Canada, Mexico, England, the Netherlands, and Australia. For information, email, visit or call (800) 959-3367. 

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