We are industry experts supporting the entrepreneurial spirit and profitable growth of small and medium size enterprises.
At ECi, our passion is to make your business stronger than it was the day before. We want you to be able to say “I win” every day!
We work to develop innovative solutions that keep you able to succeed in competitive industries and against the Big Box enterprises. Our solutions are tested not only for quality but to make sure they are easy to use. Our customers are actively involved in the evolution of our products which ensures they are industry specific and relate to real businesses just like yours. Continual enhancement means that the software evolves along with your business. New features are regularly provided to all current customers through periodic version releases at no additional cost to you.
Our representatives are focused on helping your business grow. All of our products and third-party offerings are carefully chosen to help improve efficiency and save money so that you can focus on customer service, expansion and competition. Your representative will work closely with you to ensure you have the tools you need.
Our Support Teams truly care about our customers and want to help them succeed. Each member of Support has experience in the industry he or she serves. That means that every time you call, you get not only support but true industry expertise. Our Support technicians are also cross-trained in both software and hardware so that your issues can be resolved quickly without being handed off to several technicians.
When you go live on an ECi product, your training does not come to a halt. A dedicated account representative is assigned to you and is always available by phone. In addition, we provide a variety of training options to fit your specific needs from free webinars to on-site assessments to our yearly national users’ meeting, Connect Conference.
We value providing cutting-edge, industry-specific technology that helps you win. You and your business are unique and you deserve service that honors that. Each of our customers is a partner whose time and resources are valuable and to be used to maximum efficiency. It is an honor to serve you and we look forward to you joining the ECi family and helping you say “I win” every day!
Watch our inspiring video about ECi customers who exemplify the entrepreneurial spirit.
Come meet us at a tradeshow near you!
ECi receives national recognition each year from observers of the business community.
Happy holidays from ECi! We hope you enjoy our video!
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