OMD Support

OMD Support Portal

Our preferred and recommend method: support.ecisolutions.com

In the ECi Division dropdown, select ECi OMD. Then enter your assigned user name and password supplied by OMD. To obtain your personal login, contact omdsupport@ecisolutions.com. You must be a current customer.

Email support

General Inquiries and Sales: ecinfo@ecisolutions.com
Software Support: omdsupport@ecisolutions.com
Hardware Support: omdsupport@ecisolutions.com

Phone support

Toll free: 866-440-8664
Phone: 573-893-8930
Fax: 573-893-3487

Mailing address

ECi OMD
3425B West Truman Blvd
Jefferson City, MO 65109

To remit payment to ECi, please use the following address

ECi OMD
P.O. Box 200164
Pittsburgh, PA 15251