e-automate Support

Known for best-in-class service and support, our team is responsive and knows how to quickly get your organization past any obstacles it may encounter while using your system. Our support staff has been hand-picked and carefully trained to act as an extension of your company who is there to make sure you are up and running toward your business goals.

e-automate Customer Care

Online support

For Customer Care Online request (preferred method): http://support.ecisolutions.com and select ECi Division "ECi e-automate"

Users can also find software downloads & install guides by using this link.

Email: eaCustomerCare@ecisolutions.com

For documentation, knowledge base articles and other resource documents, visit our e-automate Customer Resource Center (CRC) and log in.

Phone support

Toll free: 866-347-8776
Phone: 801-492-3576
Fax: 801-492-1704