Multiple Meter Tracking and Billing

ECi La Crosse offers a Multiple Meter support tool that can increase your profit by up to $235,200 a year.

With ECi La Crosse, you can set up detailed tracking of the different types of copy services transacted. This allows you to put a pricing structure in place rather than depending on a flat rate for all services. This translates into higher revenue. For example:

Without using ECi La Crosse:

15,000 copies including color @ .01 150.00
______________________________________
Total: $150.00 monthly revenue

That’s an increase of $9.80 per month for one machine. If you have 2,000 machines, your revenue will increase by $235,200 a year! (That's $9.80 per month x 12 months x 2,000 machines = $235,200.)

Variable Fill Billing

Billing Based on Percent of Fill can increase annual revenue by up to $660,000.

Below is a conservative estimate for Billing by Percent of Fill:

Example:
The customer is copying letters (25%) @ 6% fill
Printing from Outlook/Internet/application software (75%) @ 22% fill
Using a segment 3 machine to make 15,000 b/w copies per month @ .01 150.00 __________________________________________________________________________________
Total: $150.00

If the copier/printer tracks this information, ECi La Crosse will allow you to bill copies based on different pricing for the Percent of Fill. Example below for machine 6650C on BW meter only:

NGTCC: total scan charge: 15,000 @ .0020 30.00
PF0006: Percent of fill copies between 0-06%: 3,750 @ .0050 18.50
PF0733: Percent of fill copies between 07-33%: 10000 @ .0110 110.00
PF3400: Percent of fill copies between 34-100%: 1250 @ .0150 18.75
__________________________________________________________
Total: $177.50
177.50 - 150.00 = $27.50 per month x 2,000 machines = $660,000 annual profit increase

CRM Integration

EStreamlined data, only entered once

ECi La Crosse is a single-source database, which streamlines information maintenance. All account information is updated on the dealership sever, which updates all information for an individual account across the board, including the CRM tool. And since information is retained on the dealership server and not on sales reps’ laptops, account information stays with the dealership when reps turnover.

Quicker proposal generation

If account reps have access to CRM they can retrieve a customer’s:

• Machine listings
• Machine history
• Receivable information
• Contract information
• Sales prospecting history

Using ECi La Crosse’s quote order type integrated with the CRM, a rep enters the quoted line items once. Upon doing so, a proposal can be generated retrieving the data directly from ECi La Crosse. When the deal is closed, there is only a need for line item scrutiny, data re-entry in not necessary.

Streamlined data and quicker proposal generation can save on lost deals and give your team the tools to increase their sales.

If CRM prevents just two lost deals per year for your entire sales team, at $20,000 per machine, that’s an annual profit increase of $40,000. If each rep sales just one more machine per year, for a team of 10, that’s $200,000 in profit, plus an increase in maintenance revenue.

Service Call Mapping

Service Call Mapping helps improve the productivity and efficiency of your technicians.

Service Call Mapping streamlines assignment of calls to technicians. Using Microsoft Maps, directions to the call site are highlighted, ensuring techs of the shortest travel route and warning of construction and other traffic delays. Call response times are also shortened. This allows for more time spent servicing your customers and less time on travel and calls to the office for directions. At an average of $60 per hour per tech, the savings can be significant. Based on an average of one telephone call per day per tech needing assistance, and each call averaging 10 minutes, you will realize a daily savings of $10.00 per technician per day. Based upon a 40 technician team, this will result in an annual savings of $104,000 ($10 x 40 techs x 260 days).