Features

User-Friendly Design

• Everything about ECinteractive is designed to make Web shopping fast and easy
• Customer-driven navigation draws shopper attention to commonly used features
• Shopping flow balances a rich featureset with a clear path to checkout
• Comprehensive email notifications and confirmations
• Context-sensitive online help is available as needed

Powerful Catalog Search and Shopping

• Browse by catalog category with dynamic subcategory displays
• Search by keyword and/or attributes — manufacturer, recycled, minority produced, dated goods, etc.
• Dynamic search refinements from wholesaler catalogs help shoppers find exactly what they need
• Results include matching categories and top-selling items
• Fast display of search results
• QuickOrder by item number if known to create an order or favorites list
• Shop from favorites lists, laundry lists of previously purchased items, order history, machine-matched supplies, and partner customization sites

Personalization and Account Management

• Guests may complete orders with a credit card and an email address for order confirmation
• Registered accounts enjoy favorites, machine matching, laundry lists, saved orders, budgets, charge account, online invoice payment, and may qualify for special pricing contracts
• Self-Registration options balance building high-touch relationships with winning prospects fast
• Login options and security questions make password reset easy
• Large accounts have the option to administer their own departmental users with the same user-friendly setup wizards dealers use

Strategic Purchasing Controls

• Enforce strategic (green or minority) sourcing initiatives through contracts
• Control spend by defining account, department, or individual budgets, item limits, and/or dollar limits
• Enforce accountability in purchasing with complex or simple hierarchies of approval
• Approvers can add reasons/comments to denied orders or line items, or correct and submit
• Approvers can assign a substitute when out of office

State-of-the-Art Technology

We’re utilizing the most current Web technology, including AJAX, SQL databases and the Microsoft® .NET programming framework. We encrypt all pages with sensitive account and transaction data.

System Requirements

To connect your server to ECinteractive, you must meet the following requirements:

• You will need appropriate communication hardware (a modem, router, etc.) on your server.
• Work with your telephone company and an Internet service provider to set up:
• A dedicated Internet connection
• A static IP address
• You must have at least one e-mail account to receive customer feedback from the links on your ECinteractive site.
• You will need to contact us to activate your site. While hosting services for your Web storefront are included in your monthly fee, there will be a modest, one-time fee to cover the costs of setting up your new Web site.

For more details, see our Ecommerce FAQs.

Partner Integrations

ECinteractive integrates with a host of industry partners that help improve business efficiency:

• Jumptech provides an inventory scanner that automatically uploads information for easy purchase orders
• Mead Westvaco Microsite lets you sell their calendars and planners on your site
• HP Purchase Edge loyalty program awards customers points when HP products are purchased
• HP Supplies Finder helps consumers shop specifically for HP products
• United Smart Search eContent
• SPR Enhanced eContent
• Provide Support live chat for instant technical support when you need it