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MWA Intelligence, Inc.
Remote Service, Asset Management, and MPS Software for Equipment Dealers
ECi & MWAi: a seamless, end-to-end solution with everything a dealer needs to succeed
With more than 18,000 users, MWA Intelligence, Inc. has helped businesses around the globe improve customer retention with their solutions for managed print, remote service and remote asset management. These tools fully integrate (bi-directional and in real-time) with both the OMD and La Crosse management systems — providing an end-to-end solution with everything an equipment dealer needs to succeed for one low price.
Intelligent Assets
Intelligent Managed Print Services™
MWAi's Intelligent Managed Print was the first of its kind – and today remains the best in its class. It offers tools for automated meter reading, consumables monitoring, and even machine location. In addition to software, ECi & MWAi also equip dealers with proven approaches to building an MPS program (and selling it to customers).
The net effect is a powerful resource which can help any dealer build new profit centers into every account.
Intelligent Device Management™
This portion of the MWAi platform allows users to remotely manage equipment, including networked data collection.
Pre-sale, MWAi Intelligent Assets helps demonstrate to prospects how your device mix can deliver prompt ROI, shortening the sales cycle. Post-sale, MWAi auto-monitors meters to improve revenue capture. It also feeds diagnostic info to technicians – helping to expedite on-site visits and reduce expenses – and to your ECi business system for billing, reporting, consumable ordering, and more.
In all, MWAi Intelligent Assets provides a solid foundation for a profitable service operation.
Intelligent Service
Intelligent Service Management™ & Intelligent Workforce™
Intelligent Service Management is the industry's most complete remote service management tool, which includes features for:
- Service and supply chain management
- Remote dispatch automation
- Mobile workforce
- GPS tracking and routing
- Results feed into MWAi management dashboards and your ECi business system
Many equipment dealers have estimated ROI from this solution to be a yearly savings of at least one technician salary. Find out more about what ECi dealers are saying about MWAi.
ECi & MWAi: One End-to-End Solution, One Amazing Low Price
With ECi & MWAi's special bundle pricing, you can own the complete ECi-MWAi solution for one low price and one low monthly rate. Learn More>>
