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Software for Office Equipment Dealers

As an equipment reseller, you understand the impact that technology can have on a company’s operations. So when it comes to automating your own business, why settle for anything less than the most powerful technology available?

ECi software has been powering the growth and success of office equipment dealers for more than 30 years. From equipment sales and service to e-commerce to backoffice operations like inventory and accounting, ECi offers complete, fully integrated software for dealers of every size and business model. 

ECi offers three complete solutions for automating today’s office equipment dealership: OMD®, La Crosse™ and DDMS®.  All three systems benefit from continual enhancement and comprehensive support from the industry’s largest, most stable software provider, and can automate the essential areas of dealer operation, including:

  • Equipment sales
  • Service dispatching
  • Contract billing and renewals
  • Machine and parts inventories
  • Service history
  • Machine and technician tracking

Dedicated Solutions

OMD and La Crosse are widely recognized as the two most powerful business management solutions for the industry. While each system has its own unique strengths, they share dozens of essential time-saving features, including compatibility with mobile asset and workforce management solutions from MWA Intelligence.

  • La Crosse: Sleek interface, powerful reporting and integrated business intelligence
  • OMD: Robust machine and service management — the most widely-used software in the office equipment industry

Versatile Solution

For equipment dealers who also distribute commodity products (office supplies, jan/san products, beverage & break room supplies, etc.) or who sell and manage contract furniture, ECi offers the DDMS business system. This fully-integrated solution provides complete management control over every aspect of your operation.

  • DDMS: A comprehensive automation system for today’s multi-market dealer

Ecommerce

ECi also offers the industry’s most advanced Web storefront and online customer service solutions:

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Success Stories

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Find out what ECi office equipment dealers are saying about the efficiency gained from our solutions.

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